Naples Acura

The best buying experience! Norm Johnston was excellent along with Joe. Eisenberg. Norm followed up to my email promptly when I contacted the dealership. When I arrived at the de Norm Johnston was excellent along with Joe. Eisenberg. Norm followed up to my email promptly when I contacted the dealership. When I arrived at the dealership he was kind, courteous and professional never pressuring me in any way. Both Norm and Joe made me feel like family, and you just don't get that anymore. I thoroughly enjoyed my experience. Please don't change anything. Joe was kind and listened intently, willing to work with me WITHOUT any pressure. Thanks to the both of you! Keep up the good work! I love my Acura!!! More

Salesmanship Everyone we worked with was knowledgeable and considerate. Our salesman was simply professional, patient and knowledgeable . He helped me make a decis Everyone we worked with was knowledgeable and considerate. Our salesman was simply professional, patient and knowledgeable . He helped me make a decision I was really struggling to make. He listened well and in the process completely changed me from a GM customer to an Acura customer. More

Couldn't have asked for better service! This was the second car we leased from Naples Acura. Everyone we dealt with treated us like family. George is the nicest salesman I have ever encoun This was the second car we leased from Naples Acura. Everyone we dealt with treated us like family. George is the nicest salesman I have ever encountered. He goes out of his way to make you happy! Love my new Acura TLX! Whenever I have a question George is there to answer me and when I bring my car in for the complimentary car wash on Wednesdays I am treated like royalty! More

High praise for Naples Acura I found a dealership that makes you feel like a family member.Sales G. Lazzarotto was very helpful in directing me to a great experience. Naples Acur I found a dealership that makes you feel like a family member.Sales G. Lazzarotto was very helpful in directing me to a great experience. Naples Acura is a wonderful place to purchase or lease. Allen L More

Stress-free car lease experience My lease was coming to an end. I debated for two months whether to buy the car, lease a new model or return it and purchase or lease a different brand My lease was coming to an end. I debated for two months whether to buy the car, lease a new model or return it and purchase or lease a different brand altogether. Every three years I torture myself, reading about cars, comparing prices. I always feel bad getting rid of my cars because I take great care of them. This time I called Norm from the Acura dealer and told him over the phone what car I wanted and to have some prices ready foe me. Within two hours I was signing a lease on a brand new Acura TLX. It was the most painless and stress-free car lease experience. ever. All the employees I dealt with that day had a wonderful, genuine attitude toward me. They made me feel at ease. Norm went out of his way to accommodate me, explain in every detail all the car features from the remote key all the way to the steps to repair a flat tire (most cars are getting rid of their spare tires). Norm is a gentleman, a professional and a great salesperson. He knows his business very well but above all he knows how to treat his customers with respect. More

No Hassle experience We purchased our MDX from Naples Acura via True Car. We first worked with Scott the manager and then with Sparky our salesman. We received an excell We purchased our MDX from Naples Acura via True Car. We first worked with Scott the manager and then with Sparky our salesman. We received an excellent price on our new car and a fair wholesale price on our trade. The dealership went out of their way to find the exact car we wanted and had it delivered to them. They did all the paperwork and we drove out with registration and license plate. The process took about 3 hours but that included a test drive and Sparky spending a lot of time with us showing how to use the sophisticated electronics. He also followed up a day later and encouraged me to call him back with questions we develop. I would definitely use Naples Acura again but I wish they would skip the attempts to sell financing and prepaid service plans. More

Satisfied customer My first visit to Naples Acura was for a routine service appointment. The work was done and, to my delight, the car was cleaned inside and out. After My first visit to Naples Acura was for a routine service appointment. The work was done and, to my delight, the car was cleaned inside and out. After returning from a long trip north, the car looked as good as new. So when our lease was up we went back to Naples Acura to look at the new models. We love the RDX. We looked at other cars and dealerships but decided to lease another RDX from Naples Acura. Norm Johnson showed us the new features and colors and patiently walked us through the various purchase and leasing options. We never felt pressured and Norm was there to provide any additional information that we needed. The car was ready at the agreed time and the switch to the new vehicle went smoothly. Excellent dealership. Friendly staff. I highly recommend Naples Acura and Norm Johnson. More

Great Buying Experience I have bought many automobiles over my 73 years but I can't say that any of the sales personnel could even come close to the professional and friendly I have bought many automobiles over my 73 years but I can't say that any of the sales personnel could even come close to the professional and friendly service that we received from Norm (Johnston). Plus my wife and I know that our Acura is the best value we could possibly have in the latest of high tech luxury vehicle. The dealership was clean, the atmosphere friendly which instills confidence in a buyer. We will definitely return for other care when we are ready and will service our car exclusively at Acura of Naples. Thanks Norm!!! More

GOOD EXPERIENCE AT NAPLES ACURA. All people we met were very nice and friendly. We would highly recommend all to do business with these people. You won't regret it. All people we met were very nice and friendly. We would highly recommend all to do business with these people. You won't regret it. More

THE BEST OF OLD FASHIONED VALUES RESPECT, PRODUCT KNOWLEDGE , EFFICIENCY, ATTENTION TO DETAILS, FOLLOW UP SKILLS.....are all the attributes of GEORGE LAZZAROTTO and the dealership. A RESPECT, PRODUCT KNOWLEDGE , EFFICIENCY, ATTENTION TO DETAILS, FOLLOW UP SKILLS.....are all the attributes of GEORGE LAZZAROTTO and the dealership. Although I terribly wanted to drive away in my new convertible into the sunset.......unknowingly GEORGE went to the trouble of checking the weather radar and highly suggested I not drive with the top down as there was a storm approaching in the next 15 minutes..........he was right, it rained for the next few hours.......now THAT'S thoughtful and caring!!!!!! It was a pleasure to write this review. More