Naples Acura

Stress-free car lease experience My lease was coming to an end. I debated for two months whether to buy the car, lease a new model or return it and purchase or lease a different brand My lease was coming to an end. I debated for two months whether to buy the car, lease a new model or return it and purchase or lease a different brand altogether. Every three years I torture myself, reading about cars, comparing prices. I always feel bad getting rid of my cars because I take great care of them. This time I called Norm from the Acura dealer and told him over the phone what car I wanted and to have some prices ready foe me. Within two hours I was signing a lease on a brand new Acura TLX. It was the most painless and stress-free car lease experience. ever. All the employees I dealt with that day had a wonderful, genuine attitude toward me. They made me feel at ease. Norm went out of his way to accommodate me, explain in every detail all the car features from the remote key all the way to the steps to repair a flat tire (most cars are getting rid of their spare tires). Norm is a gentleman, a professional and a great salesperson. He knows his business very well but above all he knows how to treat his customers with respect. More

Satisfied customer My first visit to Naples Acura was for a routine service appointment. The work was done and, to my delight, the car was cleaned inside and out. After My first visit to Naples Acura was for a routine service appointment. The work was done and, to my delight, the car was cleaned inside and out. After returning from a long trip north, the car looked as good as new. So when our lease was up we went back to Naples Acura to look at the new models. We love the RDX. We looked at other cars and dealerships but decided to lease another RDX from Naples Acura. Norm Johnson showed us the new features and colors and patiently walked us through the various purchase and leasing options. We never felt pressured and Norm was there to provide any additional information that we needed. The car was ready at the agreed time and the switch to the new vehicle went smoothly. Excellent dealership. Friendly staff. I highly recommend Naples Acura and Norm Johnson. More

Great Buying Experience I have bought many automobiles over my 73 years but I can't say that any of the sales personnel could even come close to the professional and friendly I have bought many automobiles over my 73 years but I can't say that any of the sales personnel could even come close to the professional and friendly service that we received from Norm (Johnston). Plus my wife and I know that our Acura is the best value we could possibly have in the latest of high tech luxury vehicle. The dealership was clean, the atmosphere friendly which instills confidence in a buyer. We will definitely return for other care when we are ready and will service our car exclusively at Acura of Naples. Thanks Norm!!! More

GOOD EXPERIENCE AT NAPLES ACURA. All people we met were very nice and friendly. We would highly recommend all to do business with these people. You won't regret it. All people we met were very nice and friendly. We would highly recommend all to do business with these people. You won't regret it. More

THE BEST OF OLD FASHIONED VALUES RESPECT, PRODUCT KNOWLEDGE , EFFICIENCY, ATTENTION TO DETAILS, FOLLOW UP SKILLS.....are all the attributes of GEORGE LAZZAROTTO and the dealership. A RESPECT, PRODUCT KNOWLEDGE , EFFICIENCY, ATTENTION TO DETAILS, FOLLOW UP SKILLS.....are all the attributes of GEORGE LAZZAROTTO and the dealership. Although I terribly wanted to drive away in my new convertible into the sunset.......unknowingly GEORGE went to the trouble of checking the weather radar and highly suggested I not drive with the top down as there was a storm approaching in the next 15 minutes..........he was right, it rained for the next few hours.......now THAT'S thoughtful and caring!!!!!! It was a pleasure to write this review. More

Always I will always return to George and the Acura dealership. Never a bad experience and always treated the best! Thank you again -- I will send my friends I will always return to George and the Acura dealership. Never a bad experience and always treated the best! Thank you again -- I will send my friends! More

Outstanding Customer Service Christmas Eve purchase made the holidays that much brighter! George was very knowledgeable about his inventory, specs of the different models and acco Christmas Eve purchase made the holidays that much brighter! George was very knowledgeable about his inventory, specs of the different models and accommodated me on finding exactly what I was looking for within my budget!! More

Purchased Car Online I was very nervous about purchasing this used car as I live in Orlando, about 4 hours away from the dealership. However, when I arrived to pick it up I was very nervous about purchasing this used car as I live in Orlando, about 4 hours away from the dealership. However, when I arrived to pick it up, the car looked and drove as promised by Michael Meador (Sparky). He was a pleasure to work with and had all the paperwork ready when I arrived. I was also surprised, and happy, to find out Scott Foster was able to get me a lower interest rate than my credit union was offering. Before leaving, Ross Levy also introduced himself to make sure the experience went well. Overall, I had a great experience and would recommend this dealership to anyone looking for a new or used vehicle. More

EXPERIENCE TO PURCHASE AN ACURA RXD MICHEAL WAS VERY HELPFUL AND FRIENDLY. THE WHOLE PROCESS, HOWEVER, TOOK MUCH LONGER THAN I EXPECTED AND SHOULD HAVE BEEN. WE ARRIVED AT 10:10 TO COMPL MICHEAL WAS VERY HELPFUL AND FRIENDLY. THE WHOLE PROCESS, HOWEVER, TOOK MUCH LONGER THAN I EXPECTED AND SHOULD HAVE BEEN. WE ARRIVED AT 10:10 TO COMPLETE A DEAL WE HAD NEGOCIATED THE PREVIOUS DAY AND WE DID NOT LEAVE UNTIL AFTER 2:00. I ALSO DID NOT APPRECIATE BEING FORCED TO SIGN AN ARBITRATION AGREEMENT I DID NOT AGREE WITH AND IS ILLEGAL. WE WERE TOLD IT IS YOUR POLICY AND WOULD NOT APPROVE THE DEAL UNLESS WE SIGNED IT. MY PROTEST WAS IGNORED BY YOUR MANAGER. ANTHONY & SANDRA TRISCARI More

100% Satisfaktion Before,during and after purchase I felt in good hands.The staff were friendly all times and patient.The negotiations took place in a very pleasant atm Before,during and after purchase I felt in good hands.The staff were friendly all times and patient.The negotiations took place in a very pleasant atmosphere. More