Naples Acura

Recent purchase of a 2016 TLX Naples Acura is the most accommodating dealership I have ever dealt with. This is my third vehicle I have purchased from Norm Jonhston, and will not b Naples Acura is the most accommodating dealership I have ever dealt with. This is my third vehicle I have purchased from Norm Jonhston, and will not be my last. He makes the car buying experience quick and painless. He is extremely helpful (as is the rest of the staff) and makes sure you know your new vehicle inside and out before you leave the lot. I highly recommend this dealership, and Norm Jonhston specifically, if you're looking to purchase a vehicle, without the worries of being pressured and hassled. Thank you Naples Acura! More

Norman Johnston Let me say I had a wonderful experience in purchasing my 2016 Acura RLS from Norman Johnston at the Naples Acura dealership on Airport Road week. He Let me say I had a wonderful experience in purchasing my 2016 Acura RLS from Norman Johnston at the Naples Acura dealership on Airport Road week. He was most knowledgeable and very courteous. Once the test drive, negotiations, and purchase was complete he went over the cars review completely. Not only was working with Norm pleasurable, and buying a car is not thought that way, but the entire staff at Naples Acura were friendly and customer driven. Norm's follow up conversations have been helpful and I look forward to continuing my relationship with him and all the staff at Naples Acura. Thank you More

The best buying experience! Norm Johnston was excellent along with Joe. Eisenberg. Norm followed up to my email promptly when I contacted the dealership. When I arrived at the de Norm Johnston was excellent along with Joe. Eisenberg. Norm followed up to my email promptly when I contacted the dealership. When I arrived at the dealership he was kind, courteous and professional never pressuring me in any way. Both Norm and Joe made me feel like family, and you just don't get that anymore. I thoroughly enjoyed my experience. Please don't change anything. Joe was kind and listened intently, willing to work with me WITHOUT any pressure. Thanks to the both of you! Keep up the good work! I love my Acura!!! More

Salesmanship Everyone we worked with was knowledgeable and considerate. Our salesman was simply professional, patient and knowledgeable . He helped me make a decis Everyone we worked with was knowledgeable and considerate. Our salesman was simply professional, patient and knowledgeable . He helped me make a decision I was really struggling to make. He listened well and in the process completely changed me from a GM customer to an Acura customer. More

Couldn't have asked for better service! This was the second car we leased from Naples Acura. Everyone we dealt with treated us like family. George is the nicest salesman I have ever encoun This was the second car we leased from Naples Acura. Everyone we dealt with treated us like family. George is the nicest salesman I have ever encountered. He goes out of his way to make you happy! Love my new Acura TLX! Whenever I have a question George is there to answer me and when I bring my car in for the complimentary car wash on Wednesdays I am treated like royalty! More

High praise for Naples Acura I found a dealership that makes you feel like a family member.Sales G. Lazzarotto was very helpful in directing me to a great experience. Naples Acur I found a dealership that makes you feel like a family member.Sales G. Lazzarotto was very helpful in directing me to a great experience. Naples Acura is a wonderful place to purchase or lease. Allen L More

Stress-free car lease experience My lease was coming to an end. I debated for two months whether to buy the car, lease a new model or return it and purchase or lease a different brand My lease was coming to an end. I debated for two months whether to buy the car, lease a new model or return it and purchase or lease a different brand altogether. Every three years I torture myself, reading about cars, comparing prices. I always feel bad getting rid of my cars because I take great care of them. This time I called Norm from the Acura dealer and told him over the phone what car I wanted and to have some prices ready foe me. Within two hours I was signing a lease on a brand new Acura TLX. It was the most painless and stress-free car lease experience. ever. All the employees I dealt with that day had a wonderful, genuine attitude toward me. They made me feel at ease. Norm went out of his way to accommodate me, explain in every detail all the car features from the remote key all the way to the steps to repair a flat tire (most cars are getting rid of their spare tires). Norm is a gentleman, a professional and a great salesperson. He knows his business very well but above all he knows how to treat his customers with respect. More

No Hassle experience We purchased our MDX from Naples Acura via True Car. We first worked with Scott the manager and then with Sparky our salesman. We received an excell We purchased our MDX from Naples Acura via True Car. We first worked with Scott the manager and then with Sparky our salesman. We received an excellent price on our new car and a fair wholesale price on our trade. The dealership went out of their way to find the exact car we wanted and had it delivered to them. They did all the paperwork and we drove out with registration and license plate. The process took about 3 hours but that included a test drive and Sparky spending a lot of time with us showing how to use the sophisticated electronics. He also followed up a day later and encouraged me to call him back with questions we develop. I would definitely use Naples Acura again but I wish they would skip the attempts to sell financing and prepaid service plans. More

GOOD EXPERIENCE AT NAPLES ACURA. All people we met were very nice and friendly. We would highly recommend all to do business with these people. You won't regret it. All people we met were very nice and friendly. We would highly recommend all to do business with these people. You won't regret it. More