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Naples Acura

Naples, FL

5.0
2,125 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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659 Airport Pulling Rd N

Naples, FL

34104

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Showing 2,125 reviews

March 24, 2016

2016 RDX Norm had been recommended to us by friends, and we agree that Norm was professional, courteous, knowledgeable, and non pressure to buy in fulfilling o More

by njad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Naples Acura responded

njad, Thank you for taking the time to share your experience. I am glad Norm was able to help you pick out the perfect vehicle. Norm is an asset to our dealership and his customers. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

March 21, 2016

2016 MDX SH-AWD w/Tech. Package Living in Florida is new to us. I previously owned a 2004 MDX for ten years and had a good idea of what I wanted in a new one. One thing was SH-AWD. More

by MDX
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Eisenberg
Apr 11, 2016 -

Naples Acura responded

MDX, Thank you for taking the time to share your experience. I am happy to hear Joe and Norm took such good care of you and found your perfect vehicle. The MDX is a great vehicle and the SH-AWD makes it even better. We appreciate your business and look forward to servicing your vehicle in the future. Best Regards, Ross Levy General Manager Naples Acura

March 18, 2016

Satisfied Overall satisfied. I took my Acura back for a service recall. The dealer staff was able to work with myself and my wife, and accommodated us on a long More

by Yoe Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bargnesi
Apr 11, 2016 -

Naples Acura responded

Yoe Garcia, Thank you for taking the time to share your experience. I know the airbag recall is an unfortunate event however I am happy we were able to accommodate you with an acceptable vehicle in the meantime. We are hoping to have replacement parts shortly and look forward to getting you back into your Acura. Best Regards, Ross Levy General Manager Naples Acura

March 17, 2016

Easiest new car purchasing experience The salesman was very knowledgeable about the features of Acura MDX and did not try to oversell us. Everyone we met was professional, friendly and co More

by K & D Myers
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barr, David Pinzon, Joe Eisenberg, Chris Bargnesi
Apr 08, 2016 -

Naples Acura responded

K & D Myers, Thank you for taking the time to share your experience. I am happy to hear you had such a great experience and everything smoothly. Our goal is to provide our customers with a fair deal up front and eliminate the back and forth haggling they have been accustomed to. We appreciate your business and look forward to servicing your vehicle in the future. Best Regards, Ross Levy General Manager Naples Acura

March 15, 2016

Back again fo another Acura. This is at least the ninth Acura I have leased from George at Naples Acura. Negotiations took 10 minutes, and I had what I wanted. Over the years, I More

by Ben T. Spanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Eisenberg, George Lazzarotto
Mar 19, 2016 -

Naples Acura responded

Ben T Spanner, Thank you for taking the time to share your experience. George must be doing something right to earn your business time after time. We all understand our customers have lots of options when it comes to purchasing a new vehicle and we appreciate your loyalty. Good luck with the car and we look forward to seeing you in for service. Best Regards, Ross Levy General Manager Naples Acura

Mar 19, 2016 -

Naples Acura responded

Ben T Spanner, Thank you for taking the time to share your experience. George must be doing something right to earn your business time after time. We all understand our customers have lots of options when it comes to purchasing a new vehicle and we appreciate your loyalty. Good luck with the car and we look forward to seeing you in for service. Best Regards, Ross Levy General Manager Naples Acura

March 09, 2016

Friendly and professional. The Sales Exec, Norm, was excellent to deal with and there was no pressure which is at the top of my list. In fact everyone on the staff that I met wi More

by RoBreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve shelton
Mar 19, 2016 -

Naples Acura responded

RoBreau, Thank you for taking the time to share your experience. I am happy to hear Norm and the entire team treated you so well. Norm has been with the Acura brand for a long time and is passionate about treating his customers with respect. We appreciate your business and welcome you to the Naples Acura family, Best Regards, Ross Levy General Manager Naples Acura

March 09, 2016

Great experience I was searching for days for the perfect vehicle for me, and Norm Johnston at Naples Acura helped me find it. Great help! And great all around experie More

by Alex12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2016 -

Naples Acura responded

Alex12, Thank you the great five star review. I am glad Norm helped you find the perfect vehicle and helped make a memorable experience. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

March 08, 2016

Ross and Sales team are the best car dealership team ! We have now bought 3 cars from Naples Acura and wouldn't go to any other dealership in Collier County. They are professional, responsive, and honest a More

by Fvassalott2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Nesbitt
Mar 19, 2016 -

Naples Acura responded

fvassalott2, Thank you for taking the time to share your experience. I appreciate your loyalty to the Acura brand and more importantly Naples Acura. Over the years we have formed a friendship and I am always delighted to see you around the dealership. I know your wife is going to thoroughly enjoy the new RDX; it will work out perfectly for her clients. Hope to see you soon. Best Regards, Ross Levy General Manager Naples Acura

March 07, 2016

First Class Operation Everyone at Naples Acura made our recent purchase a very easy and pleasant experience. Tahir Carrington is outstanding, very friendly, knowledgeable More

by G & C
Price
Recommend Dealer
Yes
Employees Worked With
Tahir Carrington
Mar 18, 2016 -

Naples Acura responded

G & C, Thank you for taking the time to share your experience. It's great to hear TC and the entire team took such good care of you. We understand the new vehicles have a lot of technology and want to make sure our customers are utilizing every aspect. If you ever need a refresher course and just want to stop by for a Wednesday wash we would love to see you. Thank you for your business. Best Regards, Ross Levy General Manager Naples Acura

March 06, 2016

Great car buying experience I've bought a lot of cars in my life, but working with Bob Nesbitt of Naples Acura made this one of the best car buying experiences I've ever had. Bo More

by acura123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nesbitt
Mar 18, 2016 -

Naples Acura responded

acura123, Thank you for this great five star review. It's always great to hear when we exceed our customers expectations and leave a lasting impression. We appreciate your business and look forward to servicing your vehicle in the future. Best Regards, Ross Levy General Manager Naples Acura

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