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Naples Acura
Naples, FL
2,136 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 2,136 reviews
November 01, 2023
Always excellent customer service. This is our 3rd Acura and we couldn’t be more pleased. This is our 3rd Acura and we couldn’t be more pleased. More
by cindy.pemberton
Employees Worked With
October 29, 2023
Francesca was amazing to work with. Very patient and knowledgeable. I would recommend Francesca to to anyone looking to purchase a car. Very patient and knowledgeable. I would recommend Francesca to to anyone looking to purchase a car. More
by Blueoak1
Employees Worked With
Marianne Sullivan, Francesca Fortin
October 23, 2023
I had abandoned Acura Brand after bad experience with Service Provided by local Dealership after buoying Acura Lagend 1988,1993,1995. Then switched to Infinity Q 45. That was again a disaster. Then went Service Provided by local Dealership after buoying Acura Lagend 1988,1993,1995. Then switched to Infinity Q 45. That was again a disaster. Then went with Lexus LS 430 2002,2005,Last Lexus LS 460 2013. Decided on SUV after driving Luxury Sedans for 40 years. Bad knee joints forced to consider SUV. Daughter has BMW X5 and saw routine 5,000 miles Maintenance bills and repair bills and turned back to Acura. Did contact5 Dealerships in State of FL 2 locally, 3 in Southern Florida. First Norman Johnston felt to be straight shooter then encountered Zack Fier Sales manager for a Quote but Real contract ,preparation and deliver the vehicle to the Home was done by Michael Sparky Meador. The whole crew at Naples Acura were different. Marianne, Finance Manager did not come across like a SHARK. In short a pleasant experience with each sales personals manager, Finance Manager. Sparky has eye for detail and very methodical, super organized, very patient , pleasant man to explain all features of MDX Advance Trim 2024 electronics to two Senior's not so savvy with Electronics Ash B & Sum B More
by Ash B
October 22, 2023
Norm was a great help to us at the dealership! They fought for the best deal possible for us and gave us multiple practical options within our budget. We felt no pressure and secure with the custo They fought for the best deal possible for us and gave us multiple practical options within our budget. We felt no pressure and secure with the customer service that my fiancé and I received from the General Manager Ross, Zach, Norm, and the rest of the team at Acura in Naples. We are excited to be part of the Acura family. More
by Paulinooo93
October 14, 2023
Francesca is a good Salesman who knows her models, and placed us in the Best fit ! She was Very busy that day on her 5th sale so we had Steve help finalize our paperwork. Zach was helpful in finding us a placed us in the Best fit ! She was Very busy that day on her 5th sale so we had Steve help finalize our paperwork. Zach was helpful in finding us a rate and approving our deal.Francesca kept true to her word with repairing a few blems and a loaner.The Service team was awesome too.Allison was very helpful too! More
by SAM G
Employees Worked With
Francesca Fortin
October 11, 2023
Michael ( Sparky) is a terrific sales person. He followed up once I placed the order and then when I received the car, he very patiently explained all the new features of my new MDX. This is the He followed up once I placed the order and then when I received the car, he very patiently explained all the new features of my new MDX. This is the fifth Acura MDX that I have owned. Ross, the Manager, and Sparky were great to work with. More
by Sfinteriors
October 01, 2023
Love Naples Acura! This is my 3rd car from their dealership and it won’t be my last. I’ve had the pleasure of working with both Norm and Francesca. They make the proces This is my 3rd car from their dealership and it won’t be my last. I’ve had the pleasure of working with both Norm and Francesca. They make the process less stressful. I have been to multiple dealerships and no one can beat the prices, service, and seamless buying process. More
by AshleyM
Employees Worked With
Other Employees :
Scott Foster, Marianne Sullivan, Francesca Fortin
September 29, 2023
I have worked with Norm and Scott for years and it’s always been a pleasure. This year I met Omar and together they all worked to help me get back into my dream car! I am very thankful for all their hel always been a pleasure. This year I met Omar and together they all worked to help me get back into my dream car! I am very thankful for all their help and amazing service! More
by Melis82
