Naples Acura

Exceptional in every single aspect I recently just purchased my first Acura which was also my first car purchase on my own. I don't think I can say enough positive things about how won I recently just purchased my first Acura which was also my first car purchase on my own. I don't think I can say enough positive things about how wonderful this experience was, regardless of having jitters making my first major purchase. Bob Nesbitt, my sales consultant, came highly recommended by my family who have had exceptional experiences working with Bob, and I can truly see why. Bob was able to find the most perfect car for me - not only did it fit comfortably within my budget, the ILX that I purchased far exceeded every one of my high expectations. It literally was love at first sight with my ILX. Although it is a used vehicle and a couple of years old, the condition and quality of my ILX is so absolutely pristine that it might as well be brand new. Although one would hope that a sales consultant would be kind, Bob has a genuine kindness and exhibits great care and concern for his clients. There was never a moment where I felt uncomfortable. It was a fun experience and every question or concern that I had was addressed with great care and the transparency. Every detail that I inquired upon was answered crystal clear. If it is important to you to work with a sales consultant and a dealership that is fair, can be trusted, and values transparency, there is nowhere else to go. Even though I was buying a new (used) car, the treatment that I received was right on par with what I would expect when buying a brand new one. Bob and Naples Acura took great care to work in every detail that I would have liked to see incorporated into my car purchase -- with no questions asked. Although I have not bought a car on my own until now, I have gone with my parents many times and I now understand their satisfaction with Naples Acura and working with Bob. David Pinzon was the finance manager that I worked with and I also felt that this was a positive experience. I had probably 1000 annoying questions to ask about every little detail and never once did I feel that I was a pest or a bother. He was happy to answer all of my questions and it was clear that it was important to him that I understood everything completely even if it took twice as long to get through the paperwork. Although I had to come after work and it was later in the evening, the process was never rushed. All in all, this was a really wonderful experience. I couldn't be any happier with every last detail of the experience of buying my car in addition to the exceptional quality of the car that I bought. There were a few moments where I felt that it was too good to be true, but the value of being able to reach the conclusion that everything is honest and true and that the quality of the interactions and the product are top-notch is something that you can't really put into words. I would recommend Bob and Naples Acura as an absolute must for a first and only stop in the quest of any vehicle whether it be new or used. I will absolutely be returning in the future. More

Great service...worked hard to get my business! I had an excellent experience with this dealership! My sales person Bob Nesbitt went our of his way to find the right used car for me at the right p I had an excellent experience with this dealership! My sales person Bob Nesbitt went our of his way to find the right used car for me at the right price. (If you don't want to buy new or what's on the lot, many other dealerships are not so helpful!) Scott the Sales Manager was also pleasant and accommodating and I noticed that if my sales person was busy when I stopped in, all the others pitched in to meet my needs, answer my questions, etc. A very welcoming and friendly experience all around.... More

Very accommodating and helpful When I walked into this dealership things were immediately different, I was greeted enthusiastically and everyone was very kind and willing to help. T When I walked into this dealership things were immediately different, I was greeted enthusiastically and everyone was very kind and willing to help. Throughout the process of buying my car I felt everyone was honest and truly cared about my best interests. They were never pushy, and always answered my questions quickly and effectively. Overall best buying experience I have ever had. More

Naples Acura gets my business once again!!!! Big shot out to my salesman, Norm Johnston! As always, everyone (Scott, Ross, Joe, Norm & David) at Naples Acura went above & beyond to make my lease Big shot out to my salesman, Norm Johnston! As always, everyone (Scott, Ross, Joe, Norm & David) at Naples Acura went above & beyond to make my lease experience A+. My family & I have been leasing vehicles from Naples Acura for nearly 20 years and I'm guessing that this is our 15th (if not more) vehicle lease there now, wow! I never hesitate to recommend Norm or any of the staff at Naples Acura to my friends and family. See ya guys in another 36 months!! Jen F. More

Great expirience The sales team did a great job. It was very easy doing business with Naples Acura. We are enjoying our new MDX. These is our 6th Acura, we are very sa The sales team did a great job. It was very easy doing business with Naples Acura. We are enjoying our new MDX. These is our 6th Acura, we are very satisfied with their products. Bob was very helpful going over all the new features and differences with the 2014 MX that we traded More

New Car Purchase Tahir (TC) did a great job selling us a new MDX late in the day this past week. While we had narrowed down the list of SUVs with a 3rd row, we hadn't Tahir (TC) did a great job selling us a new MDX late in the day this past week. While we had narrowed down the list of SUVs with a 3rd row, we hadn't planned on buying when we stopped in Naples Acura. TC was responsive but not overbearing and we were in/out of the dealership in just over 90 minutes with our new car, which included a test drive and agreed pricing on a trade in. Scott and David were also good to work with and made the car purchase process about as pleasant as possible. Look forward to a similar service experience and the Wednesday wash. More

Simply outstanding Michael "Sparky" Meador was so accommodating and knowledgeable. All of my questions were answered professionally. I went back with more questions and Michael "Sparky" Meador was so accommodating and knowledgeable. All of my questions were answered professionally. I went back with more questions and Sparky was outside the front door to greet me answered the questions and had my car washed, excellent service! More

Outstanding! We bought a great used RDX from Naples Acura. Thank you Joe and TC....you guys were awesome! It was our last day to buy a car before we departed SW We bought a great used RDX from Naples Acura. Thank you Joe and TC....you guys were awesome! It was our last day to buy a car before we departed SW Florida and you guys were very helpful and liked the low key, no pressure style in your operations. You listened to us and delivered what we wanted including fixing all the cosmetic things we requested. The paperwork drill also went smooth...thank you David. And please tell the lady who washed and detailed the car thank you...hard work on a very hot/humid day, but she put the shine in the Naples Acura brand. We'll be back! More

Acura RDX CPO My overall experience with Naples Acura was exceptional and working with Bob Nesbitt Sales was just as pleasant. It is nice to see a real professional My overall experience with Naples Acura was exceptional and working with Bob Nesbitt Sales was just as pleasant. It is nice to see a real professional who takes the time, is competent on the brand he is selling, and Bob remained professional during the entire process. I have never experienced a sales staff that stayed until 9:00pm, which was two hours past closing time. Finally, I would recommend Naples Acura, it is only a short trip from Fort Myers to Naples and the drive will save you thousands of dollars compared to other Acura dealers. More

Great service from Norman and Naples Acura We had a great experience with Norm and Naples Acura. Norm was very knowledgable about the MDX we purchased and spent a great deal of time explaining We had a great experience with Norm and Naples Acura. Norm was very knowledgable about the MDX we purchased and spent a great deal of time explaining all the many features it offers. Thanks. We love our new car! More