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Naples Acura
Naples, FL
2,125 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 2,125 reviews
November 14, 2016
Great and efficent buying experience I had an excellent experience with this dealership! My sales person Bob Nesbitt went out of his way to find the right new car for me at the right pric I had an excellent experience with this dealership! My sales person Bob Nesbitt went out of his way to find the right new car for me at the right price. I told Bob how much I wanted to put down and pay per month....and Bob and Scott, the Sales Manager, were able to work with me to accomodate my needs. Both Bob and Scott were pleasant and accommodating. Bob has followed up with me a couple of times, since I signed the lease last month, to make sure that everything is going well with my new Acura. thanks Mike More
by michael dearwester
November 10, 2016
A+++ Dealership Everyone at Naples Acura has mastered customer service. I'll be forever grateful to each and every member of this award winning team with a special s Everyone at Naples Acura has mastered customer service. I'll be forever grateful to each and every member of this award winning team with a special shout out to Jonathan Gedeon who went above and beyond his call of duty to make each and every customer feel like family that I encountered during each and every visit. Job well done, Jonathan! Thank you for loving what you do to help us enjoy the smaller things in life! True precision, craft and performance. Joe More
by Bighmonkey
Employees Worked With
Other Employees :
David Pinzon , Shane Duhaime, Joe Eisenberg, Bob Nesbitt, George Lazzarotto, Carolyn Jones, Jade Ward, Tahir Carrington, Chris Bargnesi, Jonathan Gedeon, Steve Detri, Pete Granneman
November 07, 2016
Great sales experience. My wife and I simply went to take a look at a vehicle in which we had an interest. We had a limited amount of time. Jonathan Gedeon respected our li My wife and I simply went to take a look at a vehicle in which we had an interest. We had a limited amount of time. Jonathan Gedeon respected our limitations, and a short time later we had completed the purchase of the vehicle we came to look at. Jonathan was completely professional. The dealership goes out of its way to work with you to meet your needs in both the sales and service areas. We are very pleased with the overall buying experience. More
by Larry R.
Employees Worked With
Chris Bargnesi, Jonathan Gedeon
November 06, 2016
They are just TOPS! My salesman, Sparky Meador, made buying a car a wonderful, stress-free experience. He sat with me and very patiently taught me my car basics, taking a My salesman, Sparky Meador, made buying a car a wonderful, stress-free experience. He sat with me and very patiently taught me my car basics, taking a lot of time to ensure my confidence before driving off the lot. His Sales Manager, Joe Eisenberg, and the General Manager Ross Levy, did everything they could to make my car buying delightful. I would recommend Sparky and Naples Acura to everyone I know! Margy More
by Margy
November 04, 2016
Best salesman - Jonathan Jonathan was by far the best car salesman I've ever dealt with. He knows his products and went above and beyond with his customer service. I will re Jonathan was by far the best car salesman I've ever dealt with. He knows his products and went above and beyond with his customer service. I will recommend him to everyone I know looking for cars!!! More
by Ppederson
Employees Worked With
Jonathan Gedeon
November 01, 2016
Second car from this dealership. Buying or leasing a car can be stressful. Not at Acura Naples. Happy to say the Manager, sales and service teams and receptionist are first rate. R Buying or leasing a car can be stressful. Not at Acura Naples. Happy to say the Manager, sales and service teams and receptionist are first rate. Ross Levy answered all questions about trade-in and lease honestly and with understanding and patience. No rush. No pressure. Sparky handled the new vehicle orientation with knowledge and patience. Very positive experience. More
by MaryO
October 31, 2016
Met All My Demands Was tired and not feeling well; and really was hoping just to look around and get out without seeing a salesman. Was approached by Jonathon just as Was tired and not feeling well; and really was hoping just to look around and get out without seeing a salesman. Was approached by Jonathon just as I was leaving. In fact, when he asked my name, I said "I'm leaving". He laughed and proceeded to tear down every objection and obstacle I put before him; all while remaining polite and cordial. He got me to drive the TLX 3.6L, even though I really wanted to leave. Wow, what a car... tight, smooth and very responsive, not to mention very fast. It even has a growl, that you won't find on most luxury cars. When it came to the numbers, Jonathon worked hard to make the sale happen. Management was very easy to deal with and didn't play any games! I'm a CPA that knows numbers and they gave me a great deal! Everyone at Naples Acura was very polite and dealt with me professionally! Thanks Jonathon and Naples Acura More
by Great Deal
October 29, 2016
Great experience! We purchased an MDX from Norm Johnston. He was very knowledgeable, friendly and patient. It was a pleasure to work with him in our search for the pe We purchased an MDX from Norm Johnston. He was very knowledgeable, friendly and patient. It was a pleasure to work with him in our search for the perfect car. Looking forward to working with Naples Acura and Norm going forward. More
by abc123
Employees Worked With
October 27, 2016
Issue resolved! I had an issue, after the fact, with the price I was charged for a starter replacement. I normally do my due diligence in getting quotes from at least I had an issue, after the fact, with the price I was charged for a starter replacement. I normally do my due diligence in getting quotes from at least two service departments prior to scheduling an appointment for other than routine maintenance. This time I was in a time crunch and went with my local service department for the repair. It was after I had picked up the car I discovered quite a disparity in the price between the service department I had taken the car to and another one in the area. I addressed my concerns with Shane Duhaime, the service department manager, and to my surprise, he was quite understanding of the issue. Shane commented that it would be silly to lose a long time customer over the price differential and building relationships with customers was very important to everyone at the dealership. Given that response, I will definitely be back! More
by Glexdriver
Employees Worked With
Shane Duhaime, Chris Bargnesi
October 26, 2016
Very Professional - Fair & Honest! Just purchased a new RDX from Norm Johnston at Naples Acura. I had a lot of options with a new vehicle, but Norm stood out from all the rest. His kn Just purchased a new RDX from Norm Johnston at Naples Acura. I had a lot of options with a new vehicle, but Norm stood out from all the rest. His knowledge, professionalism, and desire to find the best fit for us was unmatched! It was an absolute pleasure working with Norm and the staff at Naples Acura. A great experience! More
by RDX
