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Naples Acura

Naples, FL

5.0
2,125 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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659 Airport Pulling Rd N

Naples, FL

34104

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Showing 2,125 reviews

January 04, 2017

Consummate Professional This is the second Acura that we have purchased from Naples Acura and both times had the pleasure of dealing with Norm Johnston. He makes the whole More

by Hsutton1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2017 -

Naples Acura responded

Hsutton1009, Thank you for taking the time to share your experience. We appreciate you loyalty to the Acura brand and more importantly to our dealership. Norm certainly is an asset to us and it is no surprise that he has been recognized by Acura as a leader in customer satisfaction two years in a row. Enjoy you new MDX and we look forward to the next one. Best Regards, Ross Levy General Manager Naples Acura

December 31, 2016

Great Buying Experience Although.I live in Pittsburgh and spend the winter months in Naples, I shopped for a new car down here for the selection and convenience. I stopped More

by Dr.J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tahir Carrington, Jonathan Gedeon
Jan 07, 2017 -

Naples Acura responded

Dr.J, Thank you for this great 5 star review. It sounds like you and Jonathon really hit it off. Jonathon has recently started his career in the car business and he definitely has a bright future. I hope you are enjoying your new vehicle and we look forward to seeing you for service in the future. Welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

December 31, 2016

ACURA FAMILY We now have a 2015 MDX and a 2017 RDX. Great experience with the dealership,dealer service and our salesman Sparky Meador. Very happy with our cho More

by rds4eyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Duhaime
Jan 07, 2017 -

Naples Acura responded

Dr. Shapiro, Thank you for taking the time to leave these kind words. It's been great getting to know you over the last several years. I am happy to say you are now an Acura only family. We appreciate your business and loyalty to our dealership. Best Regards, Ross Levy General Manager Naples Acura

December 28, 2016

Outstanding Car Buying Experience Historically, buying a new car has not been an enjoyable experience for me. Norm Johnston at Naples Acura changed that. My wife and I initially look More

by ccgrau99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Finance, Joe Eisenberg
Jan 07, 2017 -

Naples Acura responded

ccgrau99, Thank you for taking the time to share your experience. I am so glad to hear Norm not only sold you a new vehicle but also changed your outlook on car sales in general. Our tag line is "Delivering the Car and the Experience", I believe my team tries to live up to these words every day. I hope you and your wife are enjoying your brand new TLX; it is a great vehicle and very fun to drive. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

December 19, 2016

Courteous, and efficient, My experience at Naples Acura was enjoyable. Everyone was super, Joe, sales manager, George, salesman, and David, finance.Each provided more informat More

by gzaris
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Eisenberg, George Lazzarotto
Dec 26, 2016 -

Naples Acura responded

gzaris, Thank you for taking the time to share you experience. I am glad to hear you were treated so well and my team was prepared for your arrival. George is a great asset to our dealership and to his customers. We appreciate your business and look forwarded to servicing your vehicle in the future. Welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

December 19, 2016

Fantastic Experience I have been working with Norm Johnston to trade in my existing Acura for a new Acura. The "pull ahead" program had been suspended for a while, but No More

by Erica Bernhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, manager and David the finance man
Dec 26, 2016 -

Naples Acura responded

Erica, Thank you for taking the time to share your experience. It’s always great to hear when our customers are coming back for their second vehicle. The 2017 ILX is has many great improvements over the previous model; I know you are going to really enjoy it. We appreciate your business and look forward to helping you with all your future automotive needs. Best Regards, Ross Levy General Manager Naples Acura

December 14, 2016

Outstanding Acura of Naples has great customer service. The general and sales management is outstanding. They work very hard to help their customers get the rig More

by matt1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tahir Carrington, Steve Detri
Dec 26, 2016 -

Naples Acura responded

matt1230, Thank you for taking the time to share your experience. We have a great team and our number one goal is customer satisfaction. I am so happy to hear we were able to help you find the perfect vehicle. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

December 14, 2016

Wonderful Car Shopping Experience I had been considering an RDX purchase and had talked to Joe and Jonathan on a couple of occasions via email and phone. I lived in FM so did not wish More

by Rachael DaSilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Eisenberg, Jonathan Gedeon
Dec 26, 2016 -

Naples Acura responded

Rachael, Thank you for taking the time to share your experience. I am so happy to hear Jonathan and Joe took such good care of you. The RDX is a great vehicle as well as a great value for the money. I understand you live in Ft Myers however we would love to earn you service business in the future. We appreciate your business and congratulations on your new RDX. Best Regards, Ross Levy General Manager Naples Acura

December 13, 2016

Norm Johnson and Acura make a great choice. My wife and I recently went through the new vehicle shopping "experience" looking at several top brand vehicles. We ultimately decided on an Acura MDX More

by Mark Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2016 -

Naples Acura responded

Mark Hughes, Thank you for taking the time to share your experience. We are very fortunate to have Norm on our team. The MDX is a great vehicle and I am sure you will love it for many years to come. We appreciate your business and look forward to servicing your new vehicle in the future. Best Regards, Ross Levy General Manager Naples Acura

December 11, 2016

Understood my needs Pete really listened and captured my car needs. He was thorough in defining my needs and pairing them with the right vehicle. I'd definitely recommen More

by Cswrdx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Granneman
Dec 12, 2016 -

Naples Acura responded

Cswrdx, Thank you for taking the time to share your experience. I am so glad to hear Pete was able to find you the perfect vehicle. We appreciate your business and look forward to servicing your new car in the future. Best Regards, Ross Levy General Manager Naples Acura

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