Naples Acura

First Acura in fl First Acura we bought in Florida from Norm at Naples Acura. So far it has been a great experience and would do it again. Thanks Norm Scott and Geo First Acura we bought in Florida from Norm at Naples Acura. So far it has been a great experience and would do it again. Thanks Norm Scott and George More

This Dealership is the BEST This is the third Acura I have leased with Michael "Sparky" Meador. He is always such a pleasure to deal with. He is extremely customer oriented and This is the third Acura I have leased with Michael "Sparky" Meador. He is always such a pleasure to deal with. He is extremely customer oriented and his priority has always come across as being all about the customer. I had difficulty pairing my garage door opener at home with the car...so he came to my house and did it for me! Great guy! Scott the sales manager is great also...as is everyone in the service department. Couldn't ask for a better relationship with a car dealership. More

excellent Mr Norm Johnston was very helpful and so patient with me selecting my new Acura TLX . The Acura is a new vehicle for me as I have always purchased Hon Mr Norm Johnston was very helpful and so patient with me selecting my new Acura TLX . The Acura is a new vehicle for me as I have always purchased Hondas in the past . So this was a bit of a learning curve for me which required extra time . Mr Johnston is extremely knowledgeable of the features on the different models and allowed me to test drive each car. He made suggestion on different features and then allowed me to make my own decision . Helped with the entire sale process More

MDX Aspec lease Francesca , was a pleasure to work with. Relentless and full of grit. Knew how to use the great staff of Naples Acura at achieving 5 star service fo Francesca , was a pleasure to work with. Relentless and full of grit. Knew how to use the great staff of Naples Acura at achieving 5 star service for the customer. I would recommend her anytime you need to a new ride Denis More

After all said and done....pretty good place Small, personal style dealership. Clean and neat with free beverages and snacks for customers. I put salesman Matt Corio through the wringer for abo Small, personal style dealership. Clean and neat with free beverages and snacks for customers. I put salesman Matt Corio through the wringer for about a week. He is relatively new and endured during the battle. He remained positive, professional and friendly through it all. Kudos Matt! You definitely worked for and earned the sale. More

Incredible experience and easy transaction. Highly recommend We have bought about a dozen new cars in our lifetime and have our share of horrible dealer experiences. It is always something I dread. I don't try t We have bought about a dozen new cars in our lifetime and have our share of horrible dealer experiences. It is always something I dread. I don't try to lowball. I do my research and have a target range that is reasonable. (typically a TrueCar price). For trade-ins, I get KBB trade in value or actual CarMax quote and am okay with that. But things never happen smoothly. Dealers often won't work with you via email. You get shuffled around from Internet sales to Managers. Sometimes even multiple trips. My wife had a Chrysler Pacifica minivan and was wanting to change to an SUV. I had emailed for "Internet Price" on a couple vehicles including Volvo XC90 and BMW X5. Despite the dealer sites having big buttons for "Click here to get Internet Price" not one dealer gave me a price. So the dreadful games begin. Then a friend recommended Naples Acura/Audi/Inifiniti. I decided to look at Acura. They had one that was the right color and options. I sent an email with my pricing and trade-in values. They got back to me quickly and we agreed upon a fair price. We live an hour away in Parkland and they even arranged to have the vehicle delivered to our house and pick up our trade-in. They were on-time and no surprises. This was by far the best service we have received buying a car. Marianne in finance did offer a few add-ons which we turned down mainly because we live so far. But there was no pressure whatsoever. Francesca was the sales rep and delivered the vehicle to our home and walked my wife through all the features and even set up her phone to connect. My only regret is that we live so far away, we likely will service our car locally. Would have been happy to get service at Naples Acura based on the service we received. We will definitely be back. More