Naples Acura

Best Car Buying Experience! Really love this dealership and my salesperson! Would highly recommend to anyone wanting to buy a new Acura. They go above and beyond to assist. Ev Really love this dealership and my salesperson! Would highly recommend to anyone wanting to buy a new Acura. They go above and beyond to assist. Everyone there is extremely knowledgeable about their business, service, and cars. Great experience. More

Another great experience From start to finish, the easiest process ever. Don't look anywhere else than this dealer! The paperwork was done immediately, the entire process took From start to finish, the easiest process ever. Don't look anywhere else than this dealer! The paperwork was done immediately, the entire process took less than one hour. More

Attentive, Caring and No Pressure My wife and I would highly recommend Acura of Naples. We had some idea what we wanted and our sales consultant, Karla was only too happy to explain th My wife and I would highly recommend Acura of Naples. We had some idea what we wanted and our sales consultant, Karla was only too happy to explain the differences between models and the features of each. Karla also took us offsite to view cars of different color and interior. This took time, but we really appreciated her attentiveness and attitude. Once we decided on our car we didn’t feel pressured into a deal. We felt as if we were in control. We met with Joe the sales manager who took our concerns and framed a deal. Deeply appreciated his attitude. Finally, as the day was getting short, Karla suggested we come in the following morning with our new SUV so she could explain the features in more detail. We took advantage of her kind offer. Especially appreciated her offer of help in the future if we had questions. To sum up, this is a first class dealership and would recommend anyone considering an Acura to give them serious consideration. Thanks, Karla. More

Quality, helpful service We went in for an oil change and left with a new certified pre owned car and couldn’t be more happier. Norm Johnston went above and beyond to make thi We went in for an oil change and left with a new certified pre owned car and couldn’t be more happier. Norm Johnston went above and beyond to make things happen. He also included Joe from the upper management end to help get the best deal. Finally major kudos to Marianne Sullivan in finance dept. Not only was she so helpful, she also was about the friendliest, kindest person we met at any car dealership we have visited. More

Excellent Very happy with the whole process, everything went great. Matthew, the salesman, did a fantastic job and is incredibly knowledgeable with ever inch of Very happy with the whole process, everything went great. Matthew, the salesman, did a fantastic job and is incredibly knowledgeable with ever inch of the car and the specs/stats of the car. The finance lady was also a pleasure to work with, very nice... Car is incredible so far More

"Awesome customer service" Very friendly team at Naples Acura, no high pressure sales. Hector was patient and knowledgeable and took so much time explaining all of the details o Very friendly team at Naples Acura, no high pressure sales. Hector was patient and knowledgeable and took so much time explaining all of the details of each car we test drove. Having been driving an older Acura, this new car had many more technological features. Hector showed me everything I needed to know and went above and beyond. Scott and Marianne are also top notch professionals!! More

New Acura RDX Great experience buying my first Acura. Norm, Hector and Joe were very knowledgeable and not aggressive like some dealers. Positive experience every Great experience buying my first Acura. Norm, Hector and Joe were very knowledgeable and not aggressive like some dealers. Positive experience everyone. And would definitely refer this dealership. More

Karla did a great job and all the was wonderful . I was looking to buy a used car and Karla respond, she walk me through everything shows me used inventory . She did a great job. I was looking to buy a used car and Karla respond, she walk me through everything shows me used inventory . She did a great job. More

No pressure purchase Karla greeted us with a big smile. We were interested in getting a used 7 passenger vehicle. The one we purchased looked like brand new. It was wel Karla greeted us with a big smile. We were interested in getting a used 7 passenger vehicle. The one we purchased looked like brand new. It was well taken care of by the previous owner. Everyone at the dealership is friendly. We will definitely recommend Karla and Naples Acura. More

Best Acura Dealer in the Southeast U.S. I literally called and texted Acura dealerships over a week period from North Carolina to South Florida. I live in the Florida Keys so either way I w I literally called and texted Acura dealerships over a week period from North Carolina to South Florida. I live in the Florida Keys so either way I would have to travel to purchase a new Acura. The General Manager Mr. Ross Levy at Naples Acura answered my phone call sometime before 8 A.M. This was the first of many great impressions shaping my opinion of this dealership. I expected to be leaving a message on an answering machine. You have to understand I am 60 years old and this is not my first rodeo or experience preparing for battle with a car dealer. I am also a career retired military guy and have some pretty tough standards concerning professional conduct. I thought I had already done my homework on the 2019 Acura RDX but the General Manager Mr. Ross Levy explained in great detail the installed features and differences between the packages available on the 2019 Acura RDX. I had previously contacted multiple Acura dealers with varying degrees of responses. Most of them either had dealer add on items that were non-negotiable or they would not talk about my trade. One dealer wanted to charge me $600 dollars to bring a car I wanted from their sister dealership to their location fifty miles away. The General Manager at Naples Acura assigned Mr. Norman Johnston who called me within a very few minutes following our initial conversation. Mr. Norman Johnston was very professional, knowledgeable, courteous and most importantly a very good listener. I told him exactly what I thought I wanted in a 2019 RDX and what I wanted for my trade. Mr. Johnston gave me additional information about the 2019 which helped me pin point the exact car and he assisted with my trade-in. I told Mr. Norman Johnston I would be driving over five hours each way to complete this new car buying experience and I wanted to be in and out of their dealership as soon as possible. Mr. Norman Johnson said we will get you out of here as soon as we can but to be honest it is going to take you more time than you expect to be briefed on the technical features and capabilities of this vehicle and that he would need to demonstrate them to me. Mr. Norman Johnston was absolutely correct and I am very glad that he did not skip or rush me through this portion of the experience. The new RDX I purchased is loaded with technology. Everything in this buying experience was perfect. From the moment I pulled in the dealership following my five hour drive beginning at 05:30 that morning Mr. Norman Johnston welcomed me at the door and asked if there was anything I needed before we began. I took a short break while he fetched me a water. Once sitting at his desk it was obvious he had everything prepared. He discussed the order of business we would follow to complete the transaction, transferred insurance and immediately went to see the car I was buying followed by a test drive. Following the test drive I was introduced to Marianne Sullivan the finance manager. Marianne Sullivan is the "consummate professional". She explained all of the forms and contracts in detail and made sure I had a thorough understanding of everything I signed. Dealing with Marianne Sullivan was another unexpected highlight of this buying experience (Very courteous and professional). Mr. Norman Johnston introduced me to the folks I had been talking to throughout this process and introduced me to the service department. Before I departed he gave me his personal cell phone number so if I had any questions at anytime that me or my wife could contact him 24/7. We will be returning to and recommending Naples Acura and their professional staff to all of our friends and family. Keep up the outstanding work!! More