Naples Acura

Excellent customer service I was very pleased with my recent visit and purchase from Naples Acura. I went in with limited time and explained that to Matthew. He listened to my I was very pleased with my recent visit and purchase from Naples Acura. I went in with limited time and explained that to Matthew. He listened to my needs and directed me to the RDX that fit my needs. He gave me a very informative test drive. I then came back the following day to purchase the vehicle. He, Scott and Mary Ann had everything ready to go because I again was on a very tight schedule. I returned on Monday to get the full safety review and Matthew took the time to go over the entire car. Mary Ann reminded me off the extra warranty that was offered and I purchased that as well. I was treated with respect from all 3 employees. I plan on returning in 2 years when its time to trade in my vehicle. I highly recommend this dealership for their great customer service, professionalism and over all ethics. More

Great experience Car shopping can be a long drawn out experience. Norm Johnston made it as pleasant as possible. He answered all of our questions and gave us a very Car shopping can be a long drawn out experience. Norm Johnston made it as pleasant as possible. He answered all of our questions and gave us a very fair deal. I would certainly recommend Acura or Naples and Norm to other people. More

Outstanding service This is my 4 th vehicle purchase over the years with Naples Acura . Norman Johnston and Scott Foster have been amazing people to work with . They go b This is my 4 th vehicle purchase over the years with Naples Acura . Norman Johnston and Scott Foster have been amazing people to work with . They go beyond to take care of and make sure everything go smooth. I will continue to work with I future ! More

Karla is exceptional!! Excellent customer service! This has by far been the best dealer I have ever encountered! From online inquiry to purchasing a vehicle, everything was wonderful! I received a call This has by far been the best dealer I have ever encountered! From online inquiry to purchasing a vehicle, everything was wonderful! I received a call from Karla in reference to my online inquiry. I scheduled a time to come to the dealership; when I arrived the vehicle was up front ready for me to view and test drive. No waiting! Karla was knowledgeable on the brand and assisted me with all questions. She was very easy going and the whole transaction just made ‘sense’. There were no fast talkers, or fluff! Marianne in finance and Joe were great as well! Not only has the purchase been a great experience but Karla has followed up with me several times since (purchase) just to ensure “everything is going well with the vehicle”! What other dealer does this?! She and the Naples Acura team have exceeded my expectations. I am a Naples Acura customer for life!! More

Excellent service professional manner I was looking for a specific car and was treated with concern and got the car I exactly wanted. Very happy with the service provided I was looking for a specific car and was treated with concern and got the car I exactly wanted. Very happy with the service provided More

Purchased Sight Unseen From Out of State (ATL) I recently decided to purchase my first Acura, and unimpressed with my local dealers here in Atlanta, I broadened my scope and came upon Naples Acura. I recently decided to purchase my first Acura, and unimpressed with my local dealers here in Atlanta, I broadened my scope and came upon Naples Acura. I first noticed they were very competitively priced. I next noticed how responsive and professional they were with each inquiry I had with my vehicle of interest. It was after I noticed the other 960+ positive reviews that spoke to their level of respect and credibility as a dealership, that I decided to ultimately purchase from them. I realize that it was a risk to send money to a dealer electronically for a car I never saw, or a dealer I never met. I had to simply trust the experiences of others, and I'm so grateful that I did. Special thanks to Scott Foster, Marianne Sullivan, and Francesca Fortin for all their assistance through the process. I just received my car yesterday, and it was everything I had hoped it would be. Naples Acura took great care of me and I know they will take great care of you too. More

Great Experience This is my 3rd Acura, but first at Naples Acura. Sparky is great to work with, and went out of his way to help us make an important decision, without This is my 3rd Acura, but first at Naples Acura. Sparky is great to work with, and went out of his way to help us make an important decision, without feeling pressured. He answered all of our questions and showed us many options, We had a great experience at Naples Acura thanks to Sparky, Scott and Marianne. Pat & Peggy More

The best dealership in southwest Florida Second. Car from this dealership.from Michael meador my sales person. To Scott and Joe. First class all the way totally painless and respectful of Second. Car from this dealership.from Michael meador my sales person. To Scott and Joe. First class all the way totally painless and respectful of our time great experience More

Honest and Friendly Everyone I dealt with at the dealership was friendly----Francesca was very knowledgeable and helpful---the process was painless and efficient. It was Everyone I dealt with at the dealership was friendly----Francesca was very knowledgeable and helpful---the process was painless and efficient. It was a pleasurable buying experience. More

7th Acura with an exceptional team My wife and I have purchased seven Acura's over the course of the last 20 years. We purchased our first Red CL Acura from Norman Johnson right off the My wife and I have purchased seven Acura's over the course of the last 20 years. We purchased our first Red CL Acura from Norman Johnson right off the showroom floor. Norman is very knowledgeable, extremely friendly, and is an ambassador for Naples Acura. Ross Levy was the GM and working with Scott Foster got us the best price and the least expenses financing. The whole initial experience left a lasting impression. Ross has done a fantastic job assembling the team at Naples Acura. From the service department that treats you like you are pulling up to the Ritz, to the sales department that treats you like a lifelong friend. We can't say enough great things about Naples Acura. I guess the best thing we can say is seven Acura’s with the eighth in a few years. In close, two raising stars on the team are Francesca, she was there on Friday (Norman's day off) and took me around the lot with zero pressure and Marianne Sullivan who closed the deal seamless lee. In close, we hope Norman and the team never retire :-). More