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Naples Acura

Naples, FL

5.0
2,125 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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659 Airport Pulling Rd N

Naples, FL

34104

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Showing 2,125 reviews

August 16, 2019

Excellent Experience The process was quick and easy. Norm was very patient and personable and just left me feeling really good about the whole experience. I left with a ca More

by mlkrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Eisenberg, Marianne Sullivan
Aug 23, 2019 -

Naples Acura responded

Mlkrx, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! We're so glad to hear you enjoyed working with Norm, he definitely knows everything there is to about the brand and will always expertly find the Acura that fits your needs! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

August 14, 2019

Excellent Experience!!! When it comes to real customer service Karla Jaraleno is the perfect definition of it. After looking at a million cars I went with Karla’s first choic More

by Lillyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne Sullivan, Karla Jaraleno
Aug 16, 2019 -

Naples Acura responded

Lillyana, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new car! It is great to hear that you enjoyed working with Karla on your purchase - we like to make sure you pick out the perfect vehicle! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

August 13, 2019

Great experience. Professional service. Courteous and supportive staff. Norm Johnson was very thorough and helpful. Would highly recommend Norm and the dealership. Very More

by Ds52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianne Sullivan
Aug 16, 2019 -

Naples Acura responded

Ds52, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! It is great to hear that you enjoyed working with Norm on your purchase! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

August 10, 2019

Best new car buying experience I’ve purchased 10 vehicles from several different dealerships in the area over the past 17 years. Francesca, Scott and Marianne have far exceeded my e More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne Sullivan, Francesca Fortin
Aug 16, 2019 -

Naples Acura responded

Tony, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! It is great to hear that our team's customer service exceeded your expectations - we like to make it as easy as possible! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

August 06, 2019

Very professional This is the third car that I have purchased from Norm and Naples Acura. Norm is professional and knowledgeable. I have have been to many car dealers i More

by Obrenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2019 -

Naples Acura responded

Obrenski, Thank you for taking the time to share your experience with us and for allowing us to earn your business once again! Congratulations on your new Acura! We are so glad that you enjoyed working with Norm for the 3rd time - he knows how to treat his clients to a 5-star experience for sure! Thank you for the kind words about our remodel. We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

August 06, 2019

Facilities and selling process Excellent facility, I was offrered water or coffee while I was doing the paperwork. Norman and Joe showed me the car that we has previously agreed by More

by Brando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Levy covered the Finance process - Marianne Sullivan was off that day., Joe Eisenberg
Aug 09, 2019 -

Naples Acura responded

Brando, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura! It is great to hear that you enjoyed working with our team on your purchase - we like to make it as easy as possible! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

August 05, 2019

Naples Acura - 5 star dealer I purchased my first new Acura - 2016 TLX - from Bob Nesbett at Naples Acura based upon a recommendation from a friend. I found Bob to be patient and More

by pete17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nesbitt
Aug 09, 2019 -

Naples Acura responded

Pete, Thank you for taking the time to share your experience with us and for allowing us to earn your business once again! Congratulations on your new RDX! It is fantastic to hear that you enjoyed working with Bob on both vehicles, and our Service department has continued to provide you with excellent service. We hope you are enjoying your new RDX, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

August 03, 2019

NAPLES ACURA IS AMAZING From my first visit to the last - Amazing hospitality, courtesy, and very caring staff. I worked with Norm from day one and he is the Best salesman I’ More

by Naples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianne Sullivan
Aug 09, 2019 -

Naples Acura responded

Naples, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Please extend our congratulations to your son on his new car! We are so happy to hear that Norm helped you & your son pick out the perfect first car with ease! We hope he's enjoying it, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

August 02, 2019

I found an honest car dealer. Bob Nesbitt is the most straight up and honest car salesperson I ever dealt with. It took Bob a couple of months to earn my business only because I w More

by John H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Nesbitt, Marianne Sullivan
Aug 09, 2019 -

Naples Acura responded

John, Thank you for taking the time to share your experience with us and for allowing us to earn your business! Congratulations on your new Acura MDX! Regardless of when you want to purchase, our team is always here to help! It is great to hear that Bob kept in touch until you were ready to purchase. We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

July 31, 2019

Excellent Car Buying Experience from Start to Finish I never write reviews but I wanted to let other potential buyers know that our car buying experience with Naples Acura was really good and that I woul More

by MM144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Eisenberg
Aug 09, 2019 -

Naples Acura responded

MM144, Thank you for taking the time to share your experience with us and for allowing us to earn your business once! Congratulations on your new Acura! Our team strives to make the purchase process as easy as possible, including delivery to your door. It is fantastic to hear that Norm & Joe went above and beyond to seamlessly get you into a new car at a great price! We hope you are enjoying your new car, and we'll be looking forward to seeing you again for the next! Best Regards, Naples Acura

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