Naples Acura

Omar Gonzalez is the reason for my 5 stars Because of a less than satisfactory experience in the past and a feeling that I might be in for more disappointment, I had decided to avoid Naples Acu Because of a less than satisfactory experience in the past and a feeling that I might be in for more disappointment, I had decided to avoid Naples Acura. Then, along came Omar and things made a 180 degree turn. This fine young man has what every customer would desire in a salesperson, integrity. Omar is loaded with knowledge yet, because he is new, he never answers a question until he is certain of the facts. Omar is a professional in the very best sense of the word, eager to make a sale of course, but not if it means taking advantage of the customer. Rather, he works tirelessly to provide options, transparent with the facts, allowing the buyer to feel comfortable in weighing the choices presented. So yes, Omar changed my mind but not through trickery, false promises or by hiding the small print. He accomplished this by instilling in my suspicious mind, a sense of trust. His unwavering determination, calm demeanor and complete sincerity are qualities which, in today’s world, I feared had vanished. I bought my beautiful car which Omar himself delivered to me, all the way to Cape Coral, and spent much time explaining all the new functions. I am so content, no second thoughts, nothing but gratitude for this amazing young man who went far and above the norm to make this happen. Naples Acura, you are doggone lucky to have him. More

I was very indecisive about getting a new car because I wanted it to be the perfect one for me. I just recently graduated and I wanted to invest in something I was going to love in the long run. Thanks to wanted it to be the perfect one for me. I just recently graduated and I wanted to invest in something I was going to love in the long run. Thanks to Omar and Marvin, I was able to find that car! They knew exactly what I was looking for and they even went above and beyond to help me get the best possible deal. I walked off of the lot with a used but like brand new car and received superb customer service. They truly cared about where my money was going and for that I am thankful. Next time you’re at Naples Acura, look for Omar or Marvin! Marianne from the finance department was also just as wonderful! She explained everything to me and really went into detail as it was my first time purchasing a car. Thank you for looking out for me! More

Very smooth transaction After driving vehicles from several dealerships, we were very pleased to be referred to Sparky at Naples Acura. He was very knowledgeable and got us After driving vehicles from several dealerships, we were very pleased to be referred to Sparky at Naples Acura. He was very knowledgeable and got us the right vehicle for the right price! More

Excellent customer service ! I’ve purchased over 25 vehicles from dealers and Omar went above and beyond even delivered car to Tampa. Overall experience through this COVID19 situation was smooth .. car vehicles from dealers and Omar went above and beyond even delivered car to Tampa. Overall experience through this COVID19 situation was smooth .. car was wrapped in plastic and disinfected for my safety I really appreciates that. More

Omar was amazing, didn’t think I’d be able to get the car at the numbers i preferred but he worked very hard and got me an amazing deal on a new RDX! My wife and kids as so happy with the car! He showed amaz at the numbers i preferred but he worked very hard and got me an amazing deal on a new RDX! My wife and kids as so happy with the car! He showed amazing determination, effort, and drive but most importantly he was very personable. Definitely recommend you go see him if yiur in the market for affordable luxury!!!! More

Omar was really knowledgeable and personable. Made the whole experience wonderful. Go see him, he made the process smooth and easy. Thank you so much!!! whole experience wonderful. Go see him, he made the process smooth and easy. Thank you so much!!! More

Omar is already an outstanding sales professional. He gets the essence of the process. Make sure the customer is satisfied and referrals and more deals follow gets the essence of the process. Make sure the customer is satisfied and referrals and more deals follow More

Great dealership! Omar was awesome and even stayed after hours to make sure I left with the car of my choice. Great service! So happy hours to make sure I left with the car of my choice. Great service! So happy More

Very good customer service very good help help me get my car couldn't ask for any one better to help me thank you very much car couldn't ask for any one better to help me thank you very much More

Fantastic experience This is the way car buying should be! Marvin was, and continues to be, an excellent sales executive. He exhibits extreme knowledge of his product and This is the way car buying should be! Marvin was, and continues to be, an excellent sales executive. He exhibits extreme knowledge of his product and dealership operations. His approach generated excitement over the vehicle that my wife picked out while offering no outward pressure to purchase. Bravo!!! More