
Nalley BMW
Decatur, GA
Filter Reviews by Keyword
By Type
Showing 323 reviews
We had a very seemless experience at this dealership purchasing a certified used vehicle. The advisor took time explaining all relevant details to us. purchasing a certified used vehicle. The advisor took time explaining all relevant details to us. More
Marcus was fantastic. Showed me all the features. not at all a “car salesman experience”— will be a customer for life. X5 drove like a dream. Showed me all the features. not at all a “car salesman experience”— will be a customer for life. X5 drove like a dream. More
Today I had a appointment at 7 am for an oil change. I have a 2014 BMW 428i that have 8900 miles. I drive very little with this car. But the problem wa I indicated an oil changes but after I contacted t I have a 2014 BMW 428i that have 8900 miles. I drive very little with this car. But the problem wa I indicated an oil changes but after I contacted the service advisor, he stated they was doing an inspection however which I didn’t approved. With.that they wrote several things that was needed over a thousand dollars with a car that have 8900 hundred original miles that is garage kept. I personally opinion is that this is a way of extorting money from their customers. Please beware, ask for evidence and share with other customers of this behavior. More
I came in to pre-order the new i4. The process was seamless from test-drive to completing the entire process. Derrick was very informed about the new EV, shared information without be The process was seamless from test-drive to completing the entire process. Derrick was very informed about the new EV, shared information without being asked and was friendly and professional. I’ve been a Nalley customer for years and appreciate the attentiveness to the customer experience. More
Derrick Butts did a great job in helping us select the perfect x3 for my daughter. He was very knowledgeable of vehicle features between different trim levels. He has a very pleasant and professional de perfect x3 for my daughter. He was very knowledgeable of vehicle features between different trim levels. He has a very pleasant and professional demeanor. I would highly recommend Derrick for your next vehicle purchase More
Derrick Butts is phenomenal. We have purchased 2 vehicles with him and he continues to deliver stellar service. I would highly recommend him to everyone I know. We have purchased 2 vehicles with him and he continues to deliver stellar service. I would highly recommend him to everyone I know. More
Great service. Very good sales experience. My sales consultant Marcus Mullins followed up, presented the right info and prepared us for all the strps in the process Very good sales experience. My sales consultant Marcus Mullins followed up, presented the right info and prepared us for all the strps in the process. More
Derrick Butts , our salesman was great and informative. He was the only person to acknowledge us as we stood in the lobby for around 10 minutes with several staff walking past us. He was the only person to acknowledge us as we stood in the lobby for around 10 minutes with several staff walking past us. More
These guys were great! !! Especially Marcus Mullins and Dion Moon. I will certainly be a repeat customer. Definitely five stars ⭐️ ⭐️⭐️⭐️⭐️ !! Especially Marcus Mullins and Dion Moon. I will certainly be a repeat customer. Definitely five stars ⭐️ ⭐️⭐️⭐️⭐️ More