Nalley BMW
Decatur, GA
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This dealership has good customer service. Customer representatives were very professional. They were quick and efficient with get my car ready. Thank you. Customer representatives were very professional. They were quick and efficient with get my car ready. Thank you. More
Very knowledgeable and helpful service from my salesperson, Marcus — he’s excellent and was a great resource through the entire process, from test drive to order to delivery. salesperson, Marcus — he’s excellent and was a great resource through the entire process, from test drive to order to delivery. More
Visited in Mid April to look at a used car and felt like they did not appreciate me. The salesman was unfamiliar with the car. The sales manager was arrogant and ill informed. I made an offer that was not a they did not appreciate me. The salesman was unfamiliar with the car. The sales manager was arrogant and ill informed. I made an offer that was not accepted. Yet 3 weeks later the same car was online for less than I had offered. Zero follow up from either the salesman or the sales manager. The only thing that I have heard from Nalley BMW has been the marketing emails that I did not ask for. More
Brandon Davis and Lonnie Andry were incredibly patient and helpful in the buying process. Appreciated being valued as a person - not just a customer. and helpful in the buying process. Appreciated being valued as a person - not just a customer. More