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Nalley BMW

Decatur, GA

4.4
318 Reviews

1606 Church St

Decatur, GA

30033

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Showing 318 reviews

February 16, 2023

Derrick was amazing to work with- he made the process so smooth and easy for us! More

by Egraewhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Butts
February 11, 2023

Had a great experience. Took a test drive and became more informed. Marcus was kind and helpful. More

by RJ Walker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins
February 04, 2023

Great salesman! Took the time to explain options and recommendations between different models and fiancé options. More

by Valerieballew10
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins
February 03, 2023

Very knowledgeable and helpful service from my salesperson, Marcus — he’s excellent and was a great resource through the entire process, from test drive to order to delivery. More

by jcsilverman73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shabazz , Marcus Mullins
October 08, 2022

There’s a reason this was my 4th car purchased through Nalley BMW. They never disappoint me in their service or overall experience. More

by TDL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deon, Marcus Mullins
October 08, 2022

Very knowledgeable. Reasonably quick and did not waste too much time. Go good about showing what was available More

by Chris.mercog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins
October 03, 2022

Visited in Mid April to look at a used car and felt like they did not appreciate me. The salesman was unfamiliar with the car. The sales manager was arrogant and ill informed. I made an offer that was not a More

by Liam
Price
Recommend Dealer
No
Employees Worked With
Derrick Butts
Nov 28, 2022 -

Nalley BMW responded

Hi Liam, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 628-5694. Thank you

September 20, 2022

Brandon Davis and Lonnie Andry were incredibly patient and helpful in the buying process. Appreciated being valued as a person - not just a customer. More

by Sienna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Hodges, Brandon Davis
September 18, 2022

Non pressure. easy to work with. enjoyed the experience. marcus knew his product and made us feel comfortable More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins
August 13, 2022

Derrick Butts (sales and leasing) was awesome and patient! Will recommend him. Positive attitude and. More

by Nereriv23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Butts
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