
Nalley BMW
Decatur, GA
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Ken was extremely helpful, knowledgeable, and Ken was extremely helpful, knowledgeable, and significantly more pleasant to work with than any of the "competitor" Atlanta dealerships we visited p Ken was extremely helpful, knowledgeable, and significantly more pleasant to work with than any of the "competitor" Atlanta dealerships we visited prior to ending at Nalley. He made the process fun and streamlined. We felt that the pricing was very fair and did not involve frustrating haggle back and forth. Definitely ask for Ken if you go to Nalley BMW!! More
I had a wonderful experience with Nalley BMW. In the beginning, there was some confusion because I setup an appointment to test a particular car on line. When I got there, the car had been sold. To say beginning, there was some confusion because I setup an appointment to test a particular car on line. When I got there, the car had been sold. To say the least, I was a little frustrated but Ken worked with me to find something else and he helped me with the price. More
This was my second BMW and by far the best experience out of the two. I was able to get the exact car with options that I was looking for. Sales process was quick and smooth. I was offered various pricing op of the two. I was able to get the exact car with options that I was looking for. Sales process was quick and smooth. I was offered various pricing options and did entire walkthrough of the car. Very happy with the overall experience and my car. More
This was one of the best car buying experiences I've had. The process didn't take all day like some new car buying experiences. They were very friendly, honest, and got me what I wanted. There was no pres The process didn't take all day like some new car buying experiences. They were very friendly, honest, and got me what I wanted. There was no pressure to purchase anything. I had several questions, some I asked again and again, but they were patient and answered every one of them. This was great! More
Shady dealership with questionable business practices. Manipulate verbal and written numbers to their advantage. Will NEVER buy a car from them again. Other than creative accounting, the car was delive Manipulate verbal and written numbers to their advantage. Will NEVER buy a car from them again. Other than creative accounting, the car was delivered at night with no lights and paint defects were found after the fact. Also was not aware that there was customization that needed to be dealer programmed so I got to pay for that later. I have never bought a car at United but have been completely happy with the service I receive there- they will get my future new car business. More