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Nalley BMW

Decatur, GA

4.4
322 Reviews

1606 Church St

Decatur, GA

30033

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Showing 322 reviews

June 08, 2015

Couldn't be happier! It's been a couple of weeks since we purchased our 2016 X3 and we couldn't be happier! Steven Leesang was so knowledgeable about everything to do with More

by jpayne11
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Steven Leesang
June 02, 2015

Excellent Experience with a Talented and Knowledgeable Staff I arrived at Nalley with no expectations about making a purchase. I was introduced to Steven Leesang. He was so patient, moving several cars so that More

by GDRnATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Leesang
May 25, 2015

Finance dept. Is only for the extremely patient Sales rep was simply wonderful! Bria was accommodating, eager but not overbearing. Rohan in the finance dept;however, never acknowledged my many req More

by Sonia2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie James
May 19, 2015

Good experience Had an appt & arrived about 30min early, so i had a bit of a wait. The employee serving coffee at the bar made it a pleasant one =) Question: This More

by tdaniels17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audley Spence
May 09, 2015

Sherry Nelson is great! Very personable, with an excellent memory of past service items. Also seeks to be cost-efficient. Sherry also training a new service rep, which indi More

by SNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Nelson
May 08, 2015

Erron Hudson is the best! I have been going to Nalley BMW for a little over a year to get my car serviced. Erron is my service advisor and he always provides the best customer More

by Shaina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erron Hudson
May 07, 2015

Service at it's Worst Service Department is the worst! Service agents Rick and Sherry are a nightmare to work with. No return calls and always passing the buck to each o More

by TJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Ruggiero, Sherry Nelson
April 26, 2015

Customer service is not the same for everyone When I purchased my vehicle everyone was over accommodating. However, afterward the service has been poor, I waited 5 hours the first service I had. N More

by SAD EXPERIENCE
Recommend Dealer
No
Employees Worked With
NONE
March 23, 2015

Satisfied Customer Thanks to my salesman Dexter Zackery. I had a great experience purchasing my 2015 BMW 320i. My salesman Dexter Zackery was very helpful, was not pus More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Zackery, Dexter Zackery
February 05, 2015

Service I have been going to this dealership for many years. The best review in my opinion is that after you buy a car the service department takes care of yo More

by 2xistatl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Nelson
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