Nalley BMW

"Honesty, integrity, and straightforward approach!" Dear Nalley BMW & Christopher Yarbough, I just want to thank you and Nalley BMW for the refreshing buying experience while purchasing my 2013 VW Beet Dear Nalley BMW & Christopher Yarbough, I just want to thank you and Nalley BMW for the refreshing buying experience while purchasing my 2013 VW Beetle Fender Edition. I was practically devastated after the total loss of my BMW coupe. When given the ok from my insurance company to search for a replacement vehicle. I took to the Internet for the best deal, which had all the options I wanted. When I found the perfect vehicle it was on the Nalley BMW of Decatur’s website. I came in to look at the vehicle, you were the first to greet me and you told me, to my dismay, that the car I came in for was not on the lot but at a sister site. Instead of rescheduling to return you listened to my needs and wants and showed me another vehicle that fit my criteria and answered any questions I had. I felt surprisingly comfortable and completely relaxed. When I test drove the car with you, it was effortless and hassle free; I would have purchased the car that day but, I still had to wait on my insurance company, USAA, to send me the check for this new vehicle purchase. So, I had to wait a week after the test drive to do anything. As I told you during this entire experience, I was impressed with your honesty, integrity, and straightforward approach to selling a car. But I have to be honest with you after the first time we spoke I was still looking at other car dealerships to weigh my options but as I looked around, I found that many of the sellers just didn't meet my personal standard of integrity, not to mention their cars selection didn’t compare to Nalley. I came back to look at the VW one more time, you worked your magic and we made the deal. I've put about 400 miles on the car and it is everything I hoped and more. I would definitely recommend you and Nalley to others in the future and will check your inventory if I am in the market for another vehicle. Christopher, you made this entire experience of purchasing my VW effortless. I never felt any car sales pressure. I left Nalley satisfied in every way. Thanks again for your help in finding me a great vehicle. Antony Smith More

best car buying experience ever! This is by far the best car buying experience i have ever had! Chris Yarbough is awesome! Very professional, patient, and knows exactly what he is do This is by far the best car buying experience i have ever had! Chris Yarbough is awesome! Very professional, patient, and knows exactly what he is doing! I am a very picky person so i changed my mind serveral time with deciding on which x5 i wanted but Chris was very patient with me! Never showed a frown which i wouldnt have blamed even if he did! No words can describe the excellent service I got with chris and at nalley bmw dealership! Very professional and friendly! Chris! You are the best and I am definitely coming back to you for my next car even if you might not want me too! Lol O! And Willie! Thank you so much for being patient with us and being so good to us at signing! You are a good man! More

Happy 2016 BMW Owner What an amazing experience this was for me! Dealing with a very knowledgable staff throughout the Nalley BMW dealership in Decatur, GA. Special than What an amazing experience this was for me! Dealing with a very knowledgable staff throughout the Nalley BMW dealership in Decatur, GA. Special thanks and applause for Jason Hawksley (sales), Eric Lauterbach (Internet sales manager), Randy Pullen (general manager). More

AWESOME Car Buying Experience!! I want to say that I'm extremely pleased with the customer service! My Client Advisor, (Chris Yarbough), went above and beyond, in my opinion, to make I want to say that I'm extremely pleased with the customer service! My Client Advisor, (Chris Yarbough), went above and beyond, in my opinion, to make sure I had the smoothest transition to becoming a first time owner of a BMW. He knew upfront that I was a "Lexus Man", but he handled the situation well by explaining similarities, as well as differences between both. At the end of the day, BMW made more sense, and now that I've owned one for almost one week, I'm totally sold out! Overall, this has been a good experience, and I'll recommend others to take a strong look at BMW. Now I know why it's called the "Ultimate Driving Machine", no hype, just the truth! Thank you so much Nally BMW.. I'm a Happy Owner! More

Awesome experience at Nalley BMW on Church St in Decatur, GA Thank you for great customer service and a pleasant car buying experience. I was not completely sold on buying today but the level of professionalism, Thank you for great customer service and a pleasant car buying experience. I was not completely sold on buying today but the level of professionalism, friendliness, knowledge and willingness to go the extra mile may all the difference in the world. My Client Advisor Mr. Christopher Yarbough was on point from introduction to the finish. He provided me with the information & answers that helped me make an informed decision and was willing negotiate on my behalf and make the deal work. Will & Rohan made the team complete and assisted with valuable input and assistance to bring us over the finish line. Thanks to the entire BMW staff for making my 528I purchase an overall pleasant experience. And thanks for welcoming me to the BMW Family again. Now, I have to go sell some HOMES to make this new car payment............lol. Curtis York "The Real Estate Guy" More

Jason Hawksley If you're looking to buy a car and experience great customer service ask for Jason! He is a wonderful salesman, VERY patient and knowledgeable on top If you're looking to buy a car and experience great customer service ask for Jason! He is a wonderful salesman, VERY patient and knowledgeable on top of outstanding customer service. I absolutely love my car and how well Jason took care of me. Before actually coming into the dealership we spoke via email I came in knowing the exact car I wanted and drove away in that car he never once tried to push another car down my throat. While waiting to sign paperwork he gave me a tutorial on the functions of the car some things I probably wouldn't have known without the demonstration or reading the book. Codae one of the BMW geniuses was also informative and had an answer for every question I had while on the test drive. I greatly appreciate the level of service delivered by both associates. More

Great buying experience! When I talked to Chris on the phone, I told him what I was looking for. When I arrived at the dealership, he had the two new cars I wanted to look a When I talked to Chris on the phone, I told him what I was looking for. When I arrived at the dealership, he had the two new cars I wanted to look at (the color and options I wanted) pulled out and parked beside each other. No need to spend any more time looking. Needless to say I drove home a new BMW. While talking with Chris, he told about a rebate from USAA if you are a military vet. I was able to get a nice rebate which made the deal much better. Thank you Chris Yarbough, Richi Whitlow, Scott Kidd, and Randy Pullen for a great buying experience!!! More

Amazing Salesman When I came to the car dealership, I was looking for the perfect BMW X5. Unfortunately, I found that the car I was looking for was out of stock. Chris When I came to the car dealership, I was looking for the perfect BMW X5. Unfortunately, I found that the car I was looking for was out of stock. Christopher Yarbough kindly helped me out by looking for the manufacture and other BMW dealers that could find me the car I wanted. Chris offered me an amazing deal within my budget. He gave me such a great buying experience. If I ever want another car, I'll definitely ask for Chris to help me out. I STRONGLY recommend Chris if you're looking for the perfect car with the perfect deal. More

The Awesome Christopher Yarbough My husband and I recently purchased an X5 from Mr. Yarbough, and we received nothing short of first class service from start to end! Sincerely, Mr. Ya My husband and I recently purchased an X5 from Mr. Yarbough, and we received nothing short of first class service from start to end! Sincerely, Mr. Yarbough embodies Nalley and the BMW brand, and his customer service should be used a gold standard! Not only did Mr. Yarbough show excitement behind the products he presented, he was also extremely professional, knowledgeable, thorough, and not once hesitated to answer any of our questions! Mr. Yarbough completely understood our needs and recommended the PERFECT vehicle as a solution to fit our lifestyles. He also valued our time, as my husband and I were in and out in very little time. The icing on the cake, which is rare in customer service nowadays, was the follow up he performed after the sale, to ensure we were happy with our purchase! It is clear, Mr. Yarbough was not simply trying to get a sale, but more so, builds a lasting relationship with his customers, which he did with my husband and I! In short, Chris Yarbough is an irreplaceable asset to Nalley and BMW! We will continue to refer customers to see ONLY Mr. Yarbough, and will ONLY purchase our vehicles from him for many years to come! Thank you so much for everything Chris. More

USED 2013 BMW X5 My salesperson was Chris Yarbough made my experience at Nalley BMW an AWESOME experience. Chris was very personable and extremely knowledgeable. My salesperson was Chris Yarbough made my experience at Nalley BMW an AWESOME experience. Chris was very personable and extremely knowledgeable. Thank you for everything. Michelle H. More