Nalley BMW
Decatur, GA
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Awesome experience at Nalley BMW on Church St in Decatur, GA Thank you for great customer service and a pleasant car buying experience. I was not completely sold on buying today but the level of professionalism, Thank you for great customer service and a pleasant car buying experience. I was not completely sold on buying today but the level of professionalism, friendliness, knowledge and willingness to go the extra mile may all the difference in the world. My Client Advisor Mr. Christopher Yarbough was on point from introduction to the finish. He provided me with the information & answers that helped me make an informed decision and was willing negotiate on my behalf and make the deal work. Will & Rohan made the team complete and assisted with valuable input and assistance to bring us over the finish line. Thanks to the entire BMW staff for making my 528I purchase an overall pleasant experience. And thanks for welcoming me to the BMW Family again. Now, I have to go sell some HOMES to make this new car payment............lol. Curtis York "The Real Estate Guy" More
Great buying experience! When I talked to Chris on the phone, I told him what I was looking for. When I arrived at the dealership, he had the two new cars I wanted to look a When I talked to Chris on the phone, I told him what I was looking for. When I arrived at the dealership, he had the two new cars I wanted to look at (the color and options I wanted) pulled out and parked beside each other. No need to spend any more time looking. Needless to say I drove home a new BMW. While talking with Chris, he told about a rebate from USAA if you are a military vet. I was able to get a nice rebate which made the deal much better. Thank you Chris Yarbough, Richi Whitlow, Scott Kidd, and Randy Pullen for a great buying experience!!! More
Amazing Salesman When I came to the car dealership, I was looking for the perfect BMW X5. Unfortunately, I found that the car I was looking for was out of stock. Chris When I came to the car dealership, I was looking for the perfect BMW X5. Unfortunately, I found that the car I was looking for was out of stock. Christopher Yarbough kindly helped me out by looking for the manufacture and other BMW dealers that could find me the car I wanted. Chris offered me an amazing deal within my budget. He gave me such a great buying experience. If I ever want another car, I'll definitely ask for Chris to help me out. I STRONGLY recommend Chris if you're looking for the perfect car with the perfect deal. More
Jason Hawksley If you're looking to buy a car and experience great customer service ask for Jason! He is a wonderful salesman, VERY patient and knowledgeable on top If you're looking to buy a car and experience great customer service ask for Jason! He is a wonderful salesman, VERY patient and knowledgeable on top of outstanding customer service. I absolutely love my car and how well Jason took care of me. Before actually coming into the dealership we spoke via email I came in knowing the exact car I wanted and drove away in that car he never once tried to push another car down my throat. While waiting to sign paperwork he gave me a tutorial on the functions of the car some things I probably wouldn't have known without the demonstration or reading the book. Codae one of the BMW geniuses was also informative and had an answer for every question I had while on the test drive. I greatly appreciate the level of service delivered by both associates. More
The Awesome Christopher Yarbough My husband and I recently purchased an X5 from Mr. Yarbough, and we received nothing short of first class service from start to end! Sincerely, Mr. Ya My husband and I recently purchased an X5 from Mr. Yarbough, and we received nothing short of first class service from start to end! Sincerely, Mr. Yarbough embodies Nalley and the BMW brand, and his customer service should be used a gold standard! Not only did Mr. Yarbough show excitement behind the products he presented, he was also extremely professional, knowledgeable, thorough, and not once hesitated to answer any of our questions! Mr. Yarbough completely understood our needs and recommended the PERFECT vehicle as a solution to fit our lifestyles. He also valued our time, as my husband and I were in and out in very little time. The icing on the cake, which is rare in customer service nowadays, was the follow up he performed after the sale, to ensure we were happy with our purchase! It is clear, Mr. Yarbough was not simply trying to get a sale, but more so, builds a lasting relationship with his customers, which he did with my husband and I! In short, Chris Yarbough is an irreplaceable asset to Nalley and BMW! We will continue to refer customers to see ONLY Mr. Yarbough, and will ONLY purchase our vehicles from him for many years to come! Thank you so much for everything Chris. More
USED 2013 BMW X5 My salesperson was Chris Yarbough made my experience at Nalley BMW an AWESOME experience. Chris was very personable and extremely knowledgeable. My salesperson was Chris Yarbough made my experience at Nalley BMW an AWESOME experience. Chris was very personable and extremely knowledgeable. Thank you for everything. Michelle H. More
Chrisopher Yarbough A plus Chris Yarbough is a wonderful salesperson. He was able to answer all of my questions, before, during and after the sale. He has such a great spirit. T Chris Yarbough is a wonderful salesperson. He was able to answer all of my questions, before, during and after the sale. He has such a great spirit. Thank you Chris for being an exceptional employee. Nalley BMW is very fortunate to have you. More
Great Salesperson Just bought a new 535i at Nalley. Got a very good deal on an owner's choice "lease" and Chris Yarbough was the consummate professional when it came t Just bought a new 535i at Nalley. Got a very good deal on an owner's choice "lease" and Chris Yarbough was the consummate professional when it came to working with me on the sale. If you want a new or used BMW, I encourage you to see Chris Y. at Nalley. Thanks Chris!! More
Customer care bar none! Not a service; an experience! Came in to price my car of interest and left with a new car. Excellent customer service, knowledgeable about my vehicle options, patient with my perso Came in to price my car of interest and left with a new car. Excellent customer service, knowledgeable about my vehicle options, patient with my personal needs for consultation; honest and transparent, simply efficient in meeting my needs - last but not least NOT PUSHY! Job well done to both Chris and Rohan! More
A pleasure to work with We bought our first X3 from Nalley via Chris 3 years ago. He walked us thru the Nalley business model then and they lived up to their word. I have bee We bought our first X3 from Nalley via Chris 3 years ago. He walked us thru the Nalley business model then and they lived up to their word. I have been a fan of Nalley ever since. Yesterday, 10/29/15 we purchased our 2nd X3 from Chris. Again, he led us thru the process and explained all the changes that were different from what I expected. He illustrated the main changes in the vehicle, and where we could find further "on board" assistance. The whole staff at Nalley were, without exception, extremely courteous and professional. In addition to Chris, we appreciated the help we received from Bria, Scott and Janice. Thank you all George & Susan More