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Nalley BMW

Decatur, GA

4.4
322 Reviews

1606 Church St

Decatur, GA

30033

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Showing 322 reviews

March 12, 2016

Pain-free Chris Yarbough was amazingly honest and approachable. I was candid and shared my past horror stories with the car buying experience. He listened to More

by lex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rohan Hunter, Christopher Yarbough
Mar 30, 2016 -

Nalley BMW responded

Hello and thank you for taking the time to recommend Nalley BMW. I'm thrilled to know that our team exceeded your expectations. Please don't hesitate to reach out if you need anything or have any questions. Randy Pullen, General Manager

March 04, 2016

What a Great Experience! From the time I walked in the door, I felt so welcome! From the offers of a beverage to the patience while dealing with a hesitant first-time car buye More

by Carla W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
Mar 09, 2016 -

Nalley BMW responded

Thank you for your review of Nalley BMW, Carla. We value your business and look forward to working with you again soon. Randy Pullen, General Manager

February 29, 2016

Nalley BMW Team is GREAT!!!!! Me and my husband have been Nalley BMW fans for 4 years now. Willie James, Chris Yarbough and Rohan Hunter always make us feel comfortable. They alway More

by The Reids
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rohan Hunter, Erron Hudson, Willie James, Christopher Yarbough
Mar 02, 2016 -

Nalley BMW responded

Hello and thank you for your review of Nalley BMW. I appreciate your loyalty and look forward to working with you and your family for many years to come. Please don't hesitate to let me or my team know if there's anything you need. Randy Pullen, General Manager

February 23, 2016

New car purchase My experience with all the staff that I met was spectacular; Jason, in particular, sold me on the car, the dealership, the likelihood that I'll be pur More

by RDM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaso Hawksley
Mar 02, 2016 -

Nalley BMW responded

Hello and thank you for taking the time review Nalley BMW where complete customer satisfaction is our top priority. I value your feedback and appreciate your business. Please don't hesitate to reach out if you need anything or have any questions. Randy Pullen, General Manager

February 22, 2016

Good service!! Love this dealership and my sales person Chris is the best!! Great service and I love my car!! Can't ask for a better service!! More

by Angel123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
Mar 02, 2016 -

Nalley BMW responded

Hello and thank you for taking the time review Nalley BMW where complete customer satisfaction is our top priority. I value your feedback and appreciate your business. Please don't hesitate to reach out if you need anything or have any questions. Randy Pullen, General Manager

February 18, 2016

Recommended! Will and Chris did a great job in working with me. I started with another dealership since it was closer to work but found Sonic dealerships managemen More

by MF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie James, Christopher Yarbough
Mar 02, 2016 -

Nalley BMW responded

Hello and thank you for recommending Nalley BMW. Providing knowledgeable and professional service that exceeds our customers' expectations is our number 1 priority so I am glad that was your experience. Enjoy your new car and please let me or my team know if you need anything else or have any questions. Randy Pullen, General Manager

February 14, 2016

Jason Hawksley is awesome! Jason gave us a fantastic buying experience. He is considerate, efficient, professional, courteous and understanding. If not for him, there is no way More

by woodson8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hawksley
Mar 02, 2016 -

Nalley BMW responded

That's great to hear! Thank you for taking the time to share your experience at Nalley BMW. We appreciate your business and value your feedback. Randy Pullen, General Manager

January 23, 2016

A Welcome New Purchase It's not often that you get to really say that you enjoyed the new car experience. That was the case with Salesman Chris Yarbough. A very focused, pe More

by billyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
Feb 04, 2016 -

Nalley BMW responded

Hello and thank you for taking the time to share your experience with Chris. At Nalley BMW, we take pride in exceeding our customers' expectations of the car buying process. I'm glad to know that was the case for you. Please let me or my team know if there's anything else we can do for you. Randy Pullen, General Manager

January 09, 2016

Pleasant Pre-Owned Buying Experience I had a really good buying experience with Chris from Nalley BMW. I feel like I got a fair price on the pre-owned Subaru I purchased, and a very fair More

by matt3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
Jan 19, 2016 -

Nalley BMW responded

That's great to hear! Thank you for taking the time to review Nalley BMW. Making the car buying experience as painless and hassle-free as possible is our top priority so I am glad to know that is exactly what Chris, Rich, and the entire team did for you. Please don't hesitate to let us know if you have any questions or need anything else. Randy Pullen, General Manager

January 08, 2016

Great customer experience! My sales person worked extremely hard to ensure he found a vehicle that met my needs prior to arriving at the dealership. With less than perfect cred More

by Ward402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
Jan 19, 2016 -

Nalley BMW responded

Hello and thank you for sharing. At Nalley BMW, our goal is to exceed our customers' expectations of the car buying experience. Your review lets me know that we are doing just that. I appreciate your business and welcome any other questions or feedback you may have in the future. Randy Pullen, General Manager

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