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Nalley BMW
Decatur, GA
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 318 reviews
February 22, 2016
Good service!! Love this dealership and my sales person Chris is the best!! Great service and I love my car!! Can't ask for a better service!! Love this dealership and my sales person Chris is the best!! Great service and I love my car!! Can't ask for a better service!! More
by Angel123
Employees Worked With
Christopher Yarbough
February 18, 2016
Recommended! Will and Chris did a great job in working with me. I started with another dealership since it was closer to work but found Sonic dealerships managemen Will and Chris did a great job in working with me. I started with another dealership since it was closer to work but found Sonic dealerships management (sale person was good) frustrating. Working with Nalley was easier, we arrived at a bottom line quickly, and their genius service is a good touch if you havent owned a BMW. Three years ago I purchased my first BMW south of Atlanta, and they never returned my calls when I had questions on the new car. Since buying at Nalley a few days ago, their genius group has already followed up to see if I have any questions. Highly recommended!! More
by MF
Employees Worked With
Willie James, Christopher Yarbough
February 14, 2016
Jason Hawksley is awesome! Jason gave us a fantastic buying experience. He is considerate, efficient, professional, courteous and understanding. If not for him, there is no way Jason gave us a fantastic buying experience. He is considerate, efficient, professional, courteous and understanding. If not for him, there is no way my wife and I will make our buying decision so quick and confident. Thank you. More
by woodson8
Employees Worked With
Jason Hawksley
January 23, 2016
A Welcome New Purchase It's not often that you get to really say that you enjoyed the new car experience. That was the case with Salesman Chris Yarbough. A very focused, pe It's not often that you get to really say that you enjoyed the new car experience. That was the case with Salesman Chris Yarbough. A very focused, personable, pleasant personality that has confidence and certainly about his product. When it was time to crunch the numbers, I found it to be a stress free experience. Even having my car shipped from out of state was seamless. It's evident from the demeanor of Nalley's that time is taken in training those that come in connect with the public is focused on customer service. Chris met the test with flying colors. I will be sending potential customers over to Decatur. More
by billyw
Employees Worked With
Christopher Yarbough
January 09, 2016
Pleasant Pre-Owned Buying Experience I had a really good buying experience with Chris from Nalley BMW. I feel like I got a fair price on the pre-owned Subaru I purchased, and a very fair I had a really good buying experience with Chris from Nalley BMW. I feel like I got a fair price on the pre-owned Subaru I purchased, and a very fair price on my Mini trade-in (even with it being sight unseen to their staff). Chris let me do an extended test drive which certainly helped me make a decision on the car. Rich from financing worked to get me a good loan for my first car purchase, even with some paperwork questions. Overall, I would recommended the team for being professional and courteous throughout. More
by matt3
Employees Worked With
Christopher Yarbough
January 08, 2016
Great customer experience! My sales person worked extremely hard to ensure he found a vehicle that met my needs prior to arriving at the dealership. With less than perfect cred My sales person worked extremely hard to ensure he found a vehicle that met my needs prior to arriving at the dealership. With less than perfect credit, I was able to get all the features I wanted within my price range. More
by Ward402
Employees Worked With
Christopher Yarbough
December 30, 2015
"Honesty, integrity, and straightforward approach!" Dear Nalley BMW & Christopher Yarbough, I just want to thank you and Nalley BMW for the refreshing buying experience while purchasing my 2013 VW Beet Dear Nalley BMW & Christopher Yarbough, I just want to thank you and Nalley BMW for the refreshing buying experience while purchasing my 2013 VW Beetle Fender Edition. I was practically devastated after the total loss of my BMW coupe. When given the ok from my insurance company to search for a replacement vehicle. I took to the Internet for the best deal, which had all the options I wanted. When I found the perfect vehicle it was on the Nalley BMW of Decatur’s website. I came in to look at the vehicle, you were the first to greet me and you told me, to my dismay, that the car I came in for was not on the lot but at a sister site. Instead of rescheduling to return you listened to my needs and wants and showed me another vehicle that fit my criteria and answered any questions I had. I felt surprisingly comfortable and completely relaxed. When I test drove the car with you, it was effortless and hassle free; I would have purchased the car that day but, I still had to wait on my insurance company, USAA, to send me the check for this new vehicle purchase. So, I had to wait a week after the test drive to do anything. As I told you during this entire experience, I was impressed with your honesty, integrity, and straightforward approach to selling a car. But I have to be honest with you after the first time we spoke I was still looking at other car dealerships to weigh my options but as I looked around, I found that many of the sellers just didn't meet my personal standard of integrity, not to mention their cars selection didn’t compare to Nalley. I came back to look at the VW one more time, you worked your magic and we made the deal. I've put about 400 miles on the car and it is everything I hoped and more. I would definitely recommend you and Nalley to others in the future and will check your inventory if I am in the market for another vehicle. Christopher, you made this entire experience of purchasing my VW effortless. I never felt any car sales pressure. I left Nalley satisfied in every way. Thanks again for your help in finding me a great vehicle. Antony Smith More
by Antony.Suarez
Employees Worked With
Rohan Hunter, Christopher Yarbough
December 22, 2015
best car buying experience ever! This is by far the best car buying experience i have ever had! Chris Yarbough is awesome! Very professional, patient, and knows exactly what he is do This is by far the best car buying experience i have ever had! Chris Yarbough is awesome! Very professional, patient, and knows exactly what he is doing! I am a very picky person so i changed my mind serveral time with deciding on which x5 i wanted but Chris was very patient with me! Never showed a frown which i wouldnt have blamed even if he did! No words can describe the excellent service I got with chris and at nalley bmw dealership! Very professional and friendly! Chris! You are the best and I am definitely coming back to you for my next car even if you might not want me too! Lol O! And Willie! Thank you so much for being patient with us and being so good to us at signing! You are a good man! More
by x5
Employees Worked With
Willie James, Christopher Yarbough
December 19, 2015
Happy 2016 BMW Owner What an amazing experience this was for me! Dealing with a very knowledgable staff throughout the Nalley BMW dealership in Decatur, GA. Special than What an amazing experience this was for me! Dealing with a very knowledgable staff throughout the Nalley BMW dealership in Decatur, GA. Special thanks and applause for Jason Hawksley (sales), Eric Lauterbach (Internet sales manager), Randy Pullen (general manager). More
by NewloveBMW
Employees Worked With
My 740i BMW "Genius" Sahil Vasudev, Eric Lauterbach
December 04, 2015
AWESOME Car Buying Experience!! I want to say that I'm extremely pleased with the customer service! My Client Advisor, (Chris Yarbough), went above and beyond, in my opinion, to make I want to say that I'm extremely pleased with the customer service! My Client Advisor, (Chris Yarbough), went above and beyond, in my opinion, to make sure I had the smoothest transition to becoming a first time owner of a BMW. He knew upfront that I was a "Lexus Man", but he handled the situation well by explaining similarities, as well as differences between both. At the end of the day, BMW made more sense, and now that I've owned one for almost one week, I'm totally sold out! Overall, this has been a good experience, and I'll recommend others to take a strong look at BMW. Now I know why it's called the "Ultimate Driving Machine", no hype, just the truth! Thank you so much Nally BMW.. I'm a Happy Owner! More
by ceearmy
Employees Worked With
Richi Whitlow, Christopher Yarbough
