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Nalley BMW

Decatur, GA

4.5
325 Reviews

1606 Church St

Decatur, GA

30033

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Showing 325 reviews

December 19, 2016

Outstanding experience Having searched for a very specific used vehicle for a number of weeks, I have seen quite a few dealers and independent lots. Then I got to Nalley BM More

by TOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
December 18, 2016

Poor customer service I was seeking a 328I BMW 2016 lease. I called left a message with a sale person name AJ. He sounded young and only been there 6 months. I gave him all More

by cici30045
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Willie James
Dec 20, 2016 -

Nalley BMW responded

Thank you for your review. We apologize for any lack of service you experienced. We take all customers concerns very seriously and would like the opportunity to discuss your situation with you in greater detail. If you would, please contact me at your earliest convenience. Geoff Bedine, General Manager, 404-602-9414

December 09, 2016

Buying a new car Ryan Wilensky was amazing!!! We originally were looking at a BMW 528, perhaps CPO. Then the 428i Gran Coupe caught our eyes. Ryan worked very hard to More

by fastcar67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wilensky
December 06, 2016

Horrible Dealership I bought a brand new 2017 X3 from this dealership. I arranged to take the vehicle home the same day. I was told that the car I wanted was at another More

by MadDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
D.
November 27, 2016

Helpful and not pushy sales pitch Ryan Wilensky did an excellent job working with me to select the right vehicle. Despite spending most of the day test driving cars he exhibited great More

by Elston Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wilensky
November 25, 2016

Great experience All but good things with my experience at Nalley BMW with Andy Correa. Provided for my needs in a efficient and timely manner during my process. Easie More

by BmwGray01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Correa
November 07, 2016

Tremendous Lease Option! I was looking for an affordable lease on a 328i and Chris Yarbough came through for me in a big way. Very professional, knowledgeable and confident, a More

by 328iAtl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Teague, Christopher Yarbough
November 07, 2016

Outstanding service from service department Matthieu Chin is an awesome service adviser. I'm saddened to learn he has moved on, but I wish him well in his new endeavors. He treated my 11 year ol More

by JeffE46ZHP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
November 06, 2016

Loving care of my old BMW E30 Took my vintage BMW to Matthieu Chin, service advisor, for a lot of deferred maintenance items that the previous owner neglected over the years. Matt More

by E30inATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
October 18, 2016

Abysmal Experience with the Pre-Owned Sales Department In mid-September, 2016, Nalley listed a white/red, Certified Pre-Owned (CPO) 2014 BMW 640i Gran Coupe for sale on its dealership website, AutoTrader.c More

by BMW Afficionado
Customer Service
Recommend Dealer
No
Employees Worked With
Fatimah Winston, Randy (GM), Larry McDonald
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