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Nalley BMW
Decatur, GA
325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 325 reviews
July 04, 2024
I had a great experience from beginning to end. Marcus was very professional and knowledgeable during the entire process. He kept me informed via text and/or email during the buying process. I high Marcus was very professional and knowledgeable during the entire process. He kept me informed via text and/or email during the buying process. I highly recommend Marcus! More
by Stacy H
Employees Worked With
Marcus Mullins
April 21, 2024
Marcus, our Sales rep, and the sales manager we’re great to deal with and did what they said they were gonna do. I would buy from them again! to deal with and did what they said they were gonna do. I would buy from them again! More
by JFF
Employees Worked With
Marcus Mullins, Chuck Hodges
April 01, 2024
Wow. I am so pleased with my experience! I have never been to a dealership before where the salesmen /client advisors actually don’t bullsh*t you, steal y I am so pleased with my experience! I have never been to a dealership before where the salesmen /client advisors actually don’t bullsh*t you, steal your money, and waste your time. If every salesman/client advisor took notes from Clifton then I think everyone would walk into a dealership and purchase a car the same day like we did. Not only did we get a great deal but the customer service was impeccable. Clifton treated us like family and really made sure we left happy. What lots of dealerships don’t realize is that people will remember how you treated them no matter how many months or years it was from your last transaction/visit. After shopping around with other dealerships and being fed up with their lies and games we are truly happy with our choice to drive 40 extra miles passing other bmw’s to purchase with Clifton and BMW of Nalley. We will 100% be returning and sending all family and friends this way. Thank you so much Clifton. You guys have earned our loyalty and trust. Loving my new X3 already! More
by Wayne
Employees Worked With
Thurman Blake, Clifton Austin
March 11, 2024
Great dealership! From the time we were greeted to the time we left with our new car great Customer Service!! Very friendly & helpful!! Clifton our salesman was so ki From the time we were greeted to the time we left with our new car great Customer Service!! Very friendly & helpful!! Clifton our salesman was so kind & thorough! Very knowledgeable & helpful! Chuck the sales manager went out of his way to satisfy us with a beautiful new X3! Deon in finance was so nice & made the process seemless!! Would recommend this dealership to anyone!! They are the best of the best for representing BMW!! Thank you for the great experience! More
by mischtheresa
Employees Worked With
Deon Moon , Chuck Hodges, Clifton Austin
March 11, 2024
Had great service from Clifton (Sales), Chuck (Sales Manager) and Deon (Finance) this past Saturday. Planned on only looking at the X3 to see the features of it, then we were going to head to another Manager) and Deon (Finance) this past Saturday. Planned on only looking at the X3 to see the features of it, then we were going to head to another dealership to compare it to a different vehicle. Based on how they dealt with us and the great deal we got, we bought the X3 and never made it to the other dealership. Great job and I couldn’t recommend these professionals and this dealership more!! More
by markfussey
Employees Worked With
Deon Moon, Chuck Hodges, Clifton Austin
March 10, 2024
Clifton was patient, and provided excellent customer service. I will recommend my friends and family buy from Nalley BMW and to request Clifton. service. I will recommend my friends and family buy from Nalley BMW and to request Clifton. More
by Jennifromdabloc
Employees Worked With
Clifton Austin, Derrick Butts, Brandon Davis
