Nalley BMW
Decatur, GA
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Ed B is outstanding I have been a client of Nalley BMW for 5 years. Ed is professional and fun. Thanks for everything. Nice entertaining you guys and crew! I have been a client of Nalley BMW for 5 years. Ed is professional and fun. Thanks for everything. Nice entertaining you guys and crew! More
Ultimate Driving Experience! I have a X5 BMW and it is truly the Ultimate Driving Machine! I love it! Dexter Zackery was the most professional, helpful and knowledgeable salesman I have a X5 BMW and it is truly the Ultimate Driving Machine! I love it! Dexter Zackery was the most professional, helpful and knowledgeable salesman ever! He made my car buying experience an exceptional, very smooth one and I have recommended Dexter and Nalley BMW to several of my friends and they had a similar happy Nalley experience! I will definitely be a repeat Nalley BMW customer. More
Excellent Such a great experience once again at Nalley BMW. Dexter was awesome once again and really knows about the vehicles. Thankfully he is not pushy and ma Such a great experience once again at Nalley BMW. Dexter was awesome once again and really knows about the vehicles. Thankfully he is not pushy and made me feel comfortable to ask any questions I had. Thanks Dexter an Nalley BMW. More
Outstanding experience Having searched for a very specific used vehicle for a number of weeks, I have seen quite a few dealers and independent lots. Then I got to Nalley BM Having searched for a very specific used vehicle for a number of weeks, I have seen quite a few dealers and independent lots. Then I got to Nalley BMW. What a world of difference. Chris worked with me to find the right car, and make sure everything was right about it before going out the door. He was a helpful advisor, not a pushy salesman. He cared about my buying experience more than simply trying to push whatever was in stock on me. My highest compliments to Chris and Nalley BMW. I highly recommend them. Tom More
Poor customer service I was seeking a 328I BMW 2016 lease. I called left a message with a sale person name AJ. He sounded young and only been there 6 months. I gave him all I was seeking a 328I BMW 2016 lease. I called left a message with a sale person name AJ. He sounded young and only been there 6 months. I gave him all the information I was seeking and he informed me he would get back to me. Apparently there not interested in my business. I am a serious buyer, with very good credit. I have already been approved at another location for a loan thru BMW. I left a message with AJ Manager and my contact information. Terrible serice BMW what a disappointment!! More
Buying a new car Ryan Wilensky was amazing!!! We originally were looking at a BMW 528, perhaps CPO. Then the 428i Gran Coupe caught our eyes. Ryan worked very hard to Ryan Wilensky was amazing!!! We originally were looking at a BMW 528, perhaps CPO. Then the 428i Gran Coupe caught our eyes. Ryan worked very hard to get us exactly what we wanted and ultimately located the right car at another dealership, seamlessly having that car transported here for our analysis. The cherry on top was the test drive where he showed us what the car could do and then, we got our chance to get comfortable on both the normal streets and the highway. Using all the dealer incentives and Black Friday deals, we got a really good final price. Ryan Wilensky demonstrated the standard all dealerships should strive to achieve. I will fervently recommend Nalley BMW to anybody in the market for a new car. - Thomas Mathew Jr. More
Horrible Dealership I bought a brand new 2017 X3 from this dealership. I arranged to take the vehicle home the same day. I was told that the car I wanted was at another I bought a brand new 2017 X3 from this dealership. I arranged to take the vehicle home the same day. I was told that the car I wanted was at another dealership nearby, and our salesman personally went to get the car. We waited around for a while for the car to be "detailed". The detailing turned out to be a joke. The entire buying process that day was long and tiring. Our salesman started off good but eventually took a turn for the worse when we brought up issues with the car. The finance person was just awful to deal with as well. He tried to sell us a third part warranty, which added no real benefit to us. There were scratches on the interior wood panels, it was still dirty inside and there was an oil stain on the outside passenger side door pillar. We told our salesman that we are not happy about this and he agreed that this was not the brand standard for delivering cars to customers. He arranged for us to bring the car in for a thorough detailing. That was another disaster as we expected to pick up the car that evening, but was then told it will be another day. To detail a car? The salesman then became rather unhelpful, as he got his commission out of the deal anyway, so he has no interest in what happened thereafter. There are other dealership around, so take your business elsewhere. Better yet, get a Benz. More
Helpful and not pushy sales pitch Ryan Wilensky did an excellent job working with me to select the right vehicle. Despite spending most of the day test driving cars he exhibited great Ryan Wilensky did an excellent job working with me to select the right vehicle. Despite spending most of the day test driving cars he exhibited great patience and never rushed me into a decision. We finalized the deal at the end of the day- no high pressure pitch. I would recommend Ryan to anyone looking for a BMW. More
Great experience All but good things with my experience at Nalley BMW with Andy Correa. Provided for my needs in a efficient and timely manner during my process. Easie All but good things with my experience at Nalley BMW with Andy Correa. Provided for my needs in a efficient and timely manner during my process. Easiest purchase I ever made. More
Tremendous Lease Option! I was looking for an affordable lease on a 328i and Chris Yarbough came through for me in a big way. Very professional, knowledgeable and confident, a I was looking for an affordable lease on a 328i and Chris Yarbough came through for me in a big way. Very professional, knowledgeable and confident, and Chris knew what he needed to do to meet my needs. I never felt rushed or pressured and am extremely satisfied with my car. More