Nalley BMW

Super smooth experience My fiancé has taken his vehicle to Nalley BMW many times for service and most recently to lease another car. During our time there we interacted with My fiancé has taken his vehicle to Nalley BMW many times for service and most recently to lease another car. During our time there we interacted with four different individuals each who we were both highly impressed with. I felt confident in their knowledge and willingness to help us. I felt like they asked the right questions and made sure our needs were heard and any concerns we had were addressed. They took care of everything in such a way that the process was fast and we felt very catered to. I plan to continue to do business here and HIGHLY reccomend them. We first met Saef Haque who took the time to sit down and discuss our needs and just further explain our options in regards to our current lease. From there he introduced us to Charlie who also listened to us and made some recommendations based on our wants and needs, through Charlie we met Chuck who was very courteous and made sure we got the right car at a price we could afford. We did some paperwork with Skip who I absolutely adored, he was super personable and had us both laughing. We left feeling like we could come by anytime with questions and they made us feel more like friends than customers. Thanks Nalley! More

Great Experience I have purchased three BMWs from Nalley BMW. The people are great and very professional. Our salesperson Felicia Jones was a dream to work with! I have purchased three BMWs from Nalley BMW. The people are great and very professional. Our salesperson Felicia Jones was a dream to work with! More

Customer Service Dream with Felicia Jones So grateful to have a quality experience with Felicia Jones who helped me buy my first BMW. Informative and helpful, she shatters all stereotypes o So grateful to have a quality experience with Felicia Jones who helped me buy my first BMW. Informative and helpful, she shatters all stereotypes of a used car buying experience. I was able to take my time and ask plenty of questions, comparing cars, prices, and options. Ask for Felicia. She won’t disappoint. The entire team created a high-end comfortable experience. More

Best Sales Person Ever I have purchased 2 cars from Felicia Jones. When I walked in she instantly made me feel like family. made the experience that much easier. I have purchased 2 cars from Felicia Jones. When I walked in she instantly made me feel like family. made the experience that much easier. More

Best Carbuying Experience I went in for service on my 328i. From the moment I came in, I was treated with top notch service. While waiting, I met a salesperson, Felicia Jones. I went in for service on my 328i. From the moment I came in, I was treated with top notch service. While waiting, I met a salesperson, Felicia Jones. She showed me their inventory never being pushy. After talking to her briefly, I felt like I was not only free to look but also that she was very knowledgable about the BMW brand. So much so that I ended up buying another BMW and brought my wife back a day later to buy a car as well. Kudos to Felicia Jones- my salesperson, Jay Moore- the Finance Director; who was exceptional and the service department for taking great care of my original vehicle. Never did I feel that car dealership anxiety. Btw, both buying experiences took less than an hour from start to finish. I will continue to deal with Nalley BMW of Decatur. GREAT JOB EVERYONE! Toney C. More

Excellent customer service I have been very pleased w the amount of professionalism and courtesy exemplified by your staff. Felicia Jones is a pleasure to work with! Extremely I have been very pleased w the amount of professionalism and courtesy exemplified by your staff. Felicia Jones is a pleasure to work with! Extremely knowledgeable and willing to assist. More

Great friendly service Felicia and the whole staff were helpful, enthusiastic, patient, and fun. I would advise anyone who is considering purchasing a car to visit Nalley B Felicia and the whole staff were helpful, enthusiastic, patient, and fun. I would advise anyone who is considering purchasing a car to visit Nalley BMW. More

Awesome customer service! Ask for salesman Chris Y. Very knowledgeable and listens to what you want and delivers! I love my new car! I highly recommend Nalley BMW! Ask for salesman Chris Y. Very knowledgeable and listens to what you want and delivers! I love my new car! I highly recommend Nalley BMW! More

Great Dealer John Mancuso and Chuck Hodges were pleasant, professional, and straightforward to deal with during my car transaction. I highly recommend them! I look John Mancuso and Chuck Hodges were pleasant, professional, and straightforward to deal with during my car transaction. I highly recommend them! I look forward to working with them again in the future. More

Certified 2016 x1 Buying a certified pre-owned car was a very pleasant experience. Christopher Yarbough was my salesman and he went above and beyond to make my experien Buying a certified pre-owned car was a very pleasant experience. Christopher Yarbough was my salesman and he went above and beyond to make my experience easy without being pushy. I would recommend Nalley and Chris and would definitely consider them on my next car. More