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Nalley BMW

Decatur, GA

4.5
325 Reviews

1606 Church St

Decatur, GA

30033

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Showing 325 reviews

April 22, 2025

BMW Church Street with Natara Bland provided a very professional, friendly and informative experience. Thanks for having her on the team. T Brown, More

by TBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natara Bland
April 11, 2025

Dorthy who is the concierge at Nalley BMW of Decatur is OUTSTANDING! Dorthy goes out of her way to ensure everyone is taken care of. She always has a smile on her face, and she is always smiling!! More

by Nikkisykes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saeid
April 09, 2025

Great experience buying my first car at Nalley BMW. Chris made the experience enjoyable and it went smoothly. I could not recommend Chris enough. More

by Mia S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Yarbough
April 02, 2025

This was our first visit here, they make you feel welcomed, are efficient, knowledgeable, have a great selection, as well as location. Would recommend for your bmw. More

by nishapatel3
Recommend Dealer
Yes
Employees Worked With
Michael A.
March 26, 2025

Chris and Lonnie were excellent with taking care of me and my trade in. I will be a repeat customer. More

by lazerick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Andry, Christopher Yarbough
March 04, 2025

Great service and Dorothy was a world class hostess and a GOD SEND, the BEST! More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Noj
January 02, 2025

Dealership is not reliable or trustworthy. They will make deals and go back on them. More

by Kelli Duke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew
Jan 03, 2025 -

Nalley BMW responded

Thank you for sharing your experience Kelli. I apologize for the frustration and disappointment you experienced. I understand how upsetting this situation can be, especially given the long drive and your daughter's anticipation. During the negotiation process, our Used Car Manager offered the option to place a deposit to secure the vehicle due to high interest from other buyers, but I understand you opted not to do so. Unfortunately, the vehicle sold before your arrival, and I regret the inconvenience caused. Please feel free to reach out so we can discuss how to better assist you moving forward. Rob Breedlove General Manager Nalley BMW 404.299.4727

October 30, 2024

It was a pleasure working with Marcus the salesman on the purchase of my new BMW. More

by ngentry1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mullins
October 25, 2024

Great sales experience. Marcus is an excellent sales professional and the sales and finance management team was very proficient. More

by Bettygyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Moon, Marcus Mullins, Chuck Hodges, Camilo Estrada
September 20, 2024

Marcus, Michael, and Dean provided an excellent customer experience. The Sales Team was truly knowledgeable and informative. More

by CAnderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adeyeye, Dean Moon, Marcus Mullins
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