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NYE Toyota - Service Center

Oneida, NY

4.8
398 Reviews

398 Reviews of NYE Toyota - Service Center

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April 08, 2024

CJ Bauer has great communication and customer skills. He skilled in auto repair which makes him even more effective. We know our vehicles are. In good hands wit CJ which is why we’ve been a ling term cus More

by SECORNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
Apr 09, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 08, 2024

Courtney Hina was the service advisor for this visit. I had both my car and my wife's car in for maintenance on the same day. She was very helpful and communicative. She even had my wife's car washed More

by jmaio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Hina, CJ Bauer, Lisa Brown, Thomas Cole
Apr 09, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 07, 2024

Nye service is always reliable and dependable, with quality work and reasonable prices. I trust them implicitly. More

by kingfan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, service dept
Apr 09, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

The Service and care were very good, but the wait was a bit long for the amount of work that was actually done More

by jmarkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 05, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2024

Great service. Quick and fast. I enjoy the friendly people there. I will continue to use them More

by redsox1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 03, 2024

Excellent service the service department did an excellent job getting my vehicle done in a timely orderly fashion. More

by redsoxboy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 04, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 01, 2024

Neat, quick and efficient. There is a reason we travel from Marcy to Oneida for our vehicle service - the staff are knowledgeable and efficient. Thank you for everything. More

by QASIMM1
Recommend Dealer
Yes
Employees Worked With
Charles 3173
Apr 04, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 31, 2024

Our dash cam on our Rav 4 said we had a brake problem . When we called they told us to come right in. The problem was only a loose gas cap, but could have been a real problem if it was really the brakes. More

by RWBERBERICH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 04, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 31, 2024

Service was great, the wait time was reasonable and the staff was professional , helpful and courteous. More

by davelc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Apr 04, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2024

Lisa and CJ were great. They were both very professional and kept me up to date with the progress of my truck. More

by TIMKRAUSEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ and Lisa
Apr 04, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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