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NYE Toyota - Service Center

Oneida, NY

4.7
403 Reviews

403 Reviews of NYE Toyota - Service Center

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May 27, 2024

Show room was clean, service department was friendly but didn’t follow through on a follow up phone call More

by STUGOTZJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

May 25, 2024

Charles was very friendly and professional. He quickly provided an overview following completion of the service. More

by MSCHMID2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles (CJ)
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May 29, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 25, 2024

Courtney was outstanding in keeping me in the loop re progress of service of my vehicle and provided excellent customer service. More

by JROCCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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May 29, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2024

Had a tire pressure warning light flashing - Nye got me right in and fixed the problem - very professional and dependable - appreciate their approach More

by harlie328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ the Service representative was great
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May 24, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 24, 2024

Very considerate dealership. Clean Bldg, clean auto shop,coffee snacks if u like. Comfortable place to kick back and wait for your service work to be done More

by rcanestrare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 29, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 23, 2024

Nice people, efficient thorough service. Checked and followed through to make sure poblem was fixed. More

by BECXTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney, sorry don't know other names.
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May 24, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 23, 2024

I was able to get right in for my appointment and the service advisor was friendly, professional and efficient. More

by dalashure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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May 24, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 20, 2024

I was able to get right in for my appointment and the service advisor was friendly, professional and efficient. The car was done right when he said it would be also! More

by Ttowne82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 22, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 20, 2024

Good service good deal good management good service department good relationship excellent trusting Care good people More

by micpauldrought
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole, Michele Ryan
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May 22, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 19, 2024

Everyone that I interacted with was nice and it was quick and efficient! it was great service. More

by DENISEWHALEN29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 22, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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