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NYE Toyota

Oneida, NY

4.7
551 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 551 reviews

September 19, 2024

Very prompt, just dealing with Brandon was very stressful, he seemed very new and didn’t feel confident making any decisions or answering most questions himself which was very annoying and frustrat More

by jyoungs90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon 2 stars, Dan 5 stars
Sep 20, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

September 16, 2024

We appreciate the quality of the service and the attention to detail we receive at Nye. More

by rickpregent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 16, 2024

I can't express enough how great the service was . .. thank you and I will be again More

by patg670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 15, 2024

Sam was amazingly awesome. He asked me 3 questions and then led me to the perfect vehicle. He has an uncanny sense of what people want before they even know what they want!! More

by julem2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hersam
Sep 20, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 13, 2024

Sam was awesome! Very personable, fast and easy experience. The car was detailed poorly and there’s an issue with the windshield. Other than that, I am very happy wit More

by nzwick12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hersam
Sep 20, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

September 13, 2024

Very pleasant experience with the dealership and with the salesperson, Roger. Would buy another car from Nye. More

by jlizfox
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Derwoyed
Sep 20, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 13, 2024

Went in for inspection. In and out, staff is always friendly at NYE in Oneida More

by Michael Boris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel was my salesman and always takes the time to say hi
Sep 20, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 13, 2024

It was a great experience. Friendly knowledgeable staff and I was in and out fast and the price was right. More

by tamirickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tami, Fred, holly and Clayton.
Sep 20, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 13, 2024

Great experience, great communication, walked me through everything my car needed Wouldn’t mind having to go back to dealer for service More

by GIORNO00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
Sep 20, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 12, 2024

Excellent service and staff very informative and keeps you updated on current status of vehicle and cost More

by pixie74bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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