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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.8
360 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Contact Dealership

1441 Genesee St.

Oneida, NY

13421

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Showing 360 reviews

October 26, 2023

she is a polite and patience lady. it took us two days to finish this deal. More

by myrosespa2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jadah Gann
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Oct 26, 2023 -

NYE Toyota responded

Thank you for bringing this to our attention. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
October 23, 2023

Service was excellent took me right in with out an appointment work was done and explained to me More

by MNICOTERA1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 23, 2023

Fast and Michael Quercia is one of the most helpful sales people. We've bought 2 vehicles from him within the past year from hitting deer. He's very responsive and helpful. More

by GBUCKINGHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

NYE Toyota responded

Great to have you back with us again!

Helpful
October 20, 2023

The service was excellent and fast. Friendly courteous staff as I’ve always experienced at Nye. More

by DLFORTINO
Service Time
Recommend Dealer
Yes
Employees Worked With
I do not remember her name but she greeted me at service department and was very good
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Oct 23, 2023 -

NYE Toyota responded

Great to have you back with us again!

Helpful
October 19, 2023

Clean, wasn't approached by any staff,no friendly intros,sales person Jada pleasant but not very knowledgeable More

by edwardirvin10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jadah Gann
Report | Print
Oct 19, 2023 -

NYE Toyota responded

We value and appreciate your business, Edward. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

Helpful
October 17, 2023

Great service. Honest transparent and customer friendly. Won’t go anywhere but NYE Automotive for my vehicles. More

by bootsyandangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
October 16, 2023

outstanding as always. will continue using nye in future and even spoke with eric about my options next year. More

by DAVIDTACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
October 15, 2023

Excellent customer service by sales person and management with concern for the customers needs. Young lady who handles the internet connections is very knowledgeable and helpful when one is looking for a ca More

by geo12340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samual Hersam
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Oct 16, 2023 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
October 15, 2023

CJ was very patient and great to work with. He and the technician were able figure out the issue. My family have been dealing with Nye for years and will continue to in the future. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Oct 16, 2023 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
October 14, 2023

The service to my vehicle was completed in a timely manner. And I am very satisfied with the work done on my vehicle. Thank you!! More

by lsund137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 16, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
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