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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.8
344 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Contact Dealership

1441 Genesee St.

Oneida, NY

13421

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Showing 344 reviews

October 29, 2023

The whole experience went smoothly. I was greeted with a friendly smile, and was taken to the service reps office to complete the service appointment paperwork. All went well. More

by gmaison
Recommend Dealer
Yes
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Oct 31, 2023 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 29, 2023

I had become so disgusted with both customer service and general experience at NYE over the last 2 years, that I had made the decision to take my business to Steet Toyota. I decided to give NYE one last cha More

by Since2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn I think
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Oct 31, 2023 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

Helpful
October 29, 2023

Poor service advisor service consulting and no courtesy given for their errors. Long wait time More

by levans0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
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Oct 31, 2023 -

NYE Toyota responded

"Levans0905" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
October 27, 2023

Both Mike and Eric made the transaction very pleasant and their professionalism and friendliness was appreciated. TB More

by tb040863
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 26, 2023

she is a polite and patience lady. it took us two days to finish this deal. More

by myrosespa2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jadah Gann
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Oct 26, 2023 -

NYE Toyota responded

Thank you for bringing this to our attention. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
October 23, 2023

Fast and Michael Quercia is one of the most helpful sales people. We've bought 2 vehicles from him within the past year from hitting deer. He's very responsive and helpful. More

by GBUCKINGHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

NYE Toyota responded

Great to have you back with us again!

Helpful
October 23, 2023

Service was excellent took me right in with out an appointment work was done and explained to me More

by MNICOTERA1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 20, 2023

The service was excellent and fast. Friendly courteous staff as I’ve always experienced at Nye. More

by DLFORTINO
Service Time
Recommend Dealer
Yes
Employees Worked With
I do not remember her name but she greeted me at service department and was very good
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Oct 23, 2023 -

NYE Toyota responded

Great to have you back with us again!

Helpful
October 19, 2023

Clean, wasn't approached by any staff,no friendly intros,sales person Jada pleasant but not very knowledgeable More

by edwardirvin10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jadah Gann
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Oct 19, 2023 -

NYE Toyota responded

We value and appreciate your business, Edward. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

Helpful
October 17, 2023

Great service. Honest transparent and customer friendly. Won’t go anywhere but NYE Automotive for my vehicles. More

by bootsyandangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
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