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NYE Toyota

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
551 Reviews
Thoughtful Amenities Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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1441 Genesee St.

Oneida, NY

13421

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Showing 551 reviews

June 27, 2024

Everything was exactly how Lisa said it would be. Loaner car was ready and truck was finished on time. A quick car wash would go a long way for a guy who wasn’t pleased with his purchase. Just saying More

by STUGOTZJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Brown
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Jun 28, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

June 26, 2024

Everyone was courtesy, informative, and friendly. Wait time was minimal. CJ was great. Thanks for a wonderful experience. More

by clark7287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
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Jun 26, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2024

The dealership is clean and inviting! Mike came out and greeted me. He was very knowledgeable and found me a car. I drove a non hybrid to get the feel of the car. I put a down payment on t More

by ECSKIER50
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cole
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Jun 26, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 23, 2024

I like dealing with CJ Bauer, he is always courteous and helpful for my Tacoma service needs More

by dleadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
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Jun 25, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 23, 2024

It was a great experience as usual. Very courteous, friendly and accommodating. I was early and they graciously accommodated me….got me in and out before my scheduled appointment. More

by Ldoring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry i cant remember
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Jun 25, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 23, 2024

Was a good experience, just a little slow because of parts not getting there in time but isn't the dealers fault. Otherwise good experience. More

by djrollins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
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Jun 25, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

June 22, 2024

Thorny issue of a check engine light. Took multiple visits to resolve but the repair crew stuck with it and fixed the issue. I appreciated the professionalism of crew and that the final b More

by EHUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Keegan
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Jun 25, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

June 21, 2024

This was the first time going to Nye Toyota for an oil change and multi-point inspection. Five stars for CJ Bauer in the service Dept. I had stopped to just make an appointment but he assured me they coul More

by ironhorse223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
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Jun 21, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 21, 2024

Fast, efficient, cheerful service. So easy. And nice and comfortable waiting inside the dealership - AC much appreciated in a hot week! More

by nries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Jun 21, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2024

CSR briefed me on the recall, what was involved and what to expect. As advertised. More

by Papa Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 21, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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