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Nye Ford - Service Center

Oneida, NY

4.7
222 Reviews

222 Reviews of Nye Ford - Service Center

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July 10, 2024

Took care of what I needed, Very courteous & friendly at the entry desk & service workers with whom I had any interaction. Always a welcoming place. More

by REMSROBERTS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 07, 2024

They do a good job. Estimates are on target and personnel are congenial. Great team. More

by smithdm_13409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 06, 2024

The Ford service department is always prompt, careful with my vehicle, explains what needs to be done and advises what the cost will be prior to doing any work. The staff is always very friendly and help More

by amalindaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Pritchard
Jul 08, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 05, 2024

Valet courier service was excellent. Staff were prompt and courteous. Very satisfied with service provided. More

by karen.puglisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse
Jul 08, 2024 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 04, 2024

Everyone was very polite. The work was done within the projected time. The customer service person went over and above keeping me updated and returning my vehicle when done. More

by JBOSWELL1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
Jul 05, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 03, 2024

I’ve always had exceptional service at NYE Ford. Everyone in the service department has been friendly, informative, and efficient. I purchased my vehicle 3 years ago and have continued to come back More

by AmandaF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri
Jul 03, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 02, 2024

NYE Ford employees were exceptional to work with and very prompt and courteous in returning phone calls and getting the work done in a timely manner. More

by Rajean.ernie2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2024

Excellant Service. From the point of stopping in to make an appointment to the work was complete was excellant. I have ben a customer of NYE Ford for over 40 years and More

by JSALERN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer Service
Jul 02, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 01, 2024

I had a complicated repair and warranty issue. It took several trips to the service department and lots of waiting (the part was on backorder), but the employees were persistent in their attempts More

by AMILONEFLOYD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 01, 2024

Had a great experience at Nye Ford Service! They helped me with 2 major problems and they were both resolved. Also Jim is readily available when ever I have an issue that I can't figure out. More

by Deb W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
Jul 02, 2024 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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