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Nye Ford - Service Center

Oneida, NY

4.7
293 Reviews

293 Reviews of Nye Ford - Service Center

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December 03, 2024

Service department is fine Keri W. Is great to work with, attentive, communicates well and “knows her stuff”! More

by Lutherwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Nye Ford Service Department has always worked well for me coordinating my appointments with my personal activities. They also provided me with information and explanations for work to be done on my F150. I More

by Dave N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Good. Quick service. Clean building. Good mechanic. Kept my car clean. Prompt. Easy getting appointment More

by MBORASK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
November 26, 2024

They did a wonderful job. They were very kind and helpful. They have clearly made alot of changes at NYE and perhaps think about giving them another chance. Very good. More

by happy customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy McCoy
November 22, 2024

KERI IN SERVICE IS FANTASTIC! THE EXPLORER WAS REPAIRED ON TIME AND UNDER BUDGET. WE'LL BE BACK! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

I only had to deal with Keri. All the work done to my vehicle was performed in the time Keri gave. This is the kind of service that make people come back when it's time for a new More

by FREDLSOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Easy to make appt. Nearby stores to visit during wait time. Easy in and out for oil change. Good price, good service. More

by whirlwind312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy McCoy
November 17, 2024

My car was in the shop for 12 days for warranty work . I was able to get a loner vehicle so I could get to work - that was a blessing ! More

by KMBOEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Excellent place for service. Keri was amazing to work with. Would definitely recommend 10/10. More

by flexhussman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Replaced door latch and door panel was not put back on correctly. Catches rubber when it’s opened. Grease all over the door. Simple repair took 6 days cause techs broke stuff. More

by cone234
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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