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Nye Ford - Service Center

Oneida, NY

4.7
222 Reviews
Call Service Center (315) 693-3907

222 Reviews of Nye Ford - Service Center

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July 31, 2024

The service department is run very efficiently and professionally. The team members are friendly and helpful. More

by SLTAYLOR8730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 26, 2024

Love going to Nye. They're always very attentive, staff are helpful and friendly, and great accomodations while you wait. More

by jecrawford100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Pritchard
Report | Print
July 25, 2024

Had to leave my vehicle over several days that I had not anticipated. They went out of their way to help me find a way home. Very considerate and helpful in getting my vehicle back on the road. More

by dainslie2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pritchard
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July 19, 2024

Keri was beyond helpfull in helping our company get our vehicle back and in use. Even during the power outage she still made the call to let me know the status of the vehicle for which shows me that she is More

by RMUNGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
Report | Print
July 16, 2024

The service dept always gets me in and out quickly, the techs are top notch! More

by jbjmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
Report | Print
July 13, 2024

They are the greatest. The service writer took great care of all my needs. She was very pleasant and knowledgeable More

by GRANDPA.RUSSELL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 12, 2024

They treat you like your stupid ! " Very uncomfortable place .. did nit gibe me what was promised when I bought my bronco .. no free car was .I did not even want to ask just unco More

by 1lovable.unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele LaRue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse
Report | Print
Jul 12, 2024 -

NYE Ford responded

"1lovable.unknown" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 11, 2024

Quick and easy to inspect vehicles , always friendly people to deal with ! I recommend to my friends! More

by FOXYBEAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
Report | Print
Jul 11, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 11, 2024

Work was done in a timely manner & I was notified it was completed & ready for pick up. The service manager knew who I was when I arrived, had me sign the paperwork & gave me the key. Efficient & profession More

by GJ52606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 10, 2024

Took care of the required maintenance and a recall that was due. Everything was great. More

by MARKCIOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Report | Print
Jul 10, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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