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Nye Ford - Service Center

Oneida, NY

4.7
222 Reviews

222 Reviews of Nye Ford - Service Center

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August 17, 2024

Service recall was done quickly, both by making the appointment and accomplishing the task Thank you. More

by UNCZURJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pritchard
Aug 21, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 15, 2024

Couldn't be happier with the way I was treated. Keri kept me up to date with everything that was going on with my truck. Very nice people and great service! More

by timpalmeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pritchard
Aug 21, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 15, 2024

Outstanding communications to keep me aware of what was going on throughout the repair process. More

by HANKM444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 13, 2024

I went to the GMC dealership in Oneida looking for a truck. The salesman was very courteous and listened as I narrow down my pick. After finding my truck, I was able to get a great trade for my old vehi More

by jrobbins244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
As I mentioned earlier, I worked with Eli at GMC
Aug 15, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 09, 2024

Collision dept got me in quickly and did a fantastic job. They were professional and helpful More

by karenamigliori
Recommend Dealer
Yes
Employees Worked With
Collision
Aug 15, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 04, 2024

Working with the body shop was a pleasant experience. They were responsive and gave updates of progress. More

by M16STORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Stratton
Aug 06, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 03, 2024

Service advisor was excellent. The work was timely and priced lower than anticipated. Could not have had better service More

by buddyy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 01, 2024

Everyone on the service department was curious, friendly,and knowledgeable. They took the time to make sure I was completely satisfied.very Happy customer More

by DWEINBERG19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pritchard
Aug 06, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 01, 2024

Keri and Michelle are great to deal with. Highly suggest you go to see them More

by aaronjudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pritchard
Aug 06, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 01, 2024

Carrie was fantastic as far as letting me know what was going on with my car. She tried her hardest to get me a rental, but there was never any available, but she did a great job. More

by KME52273
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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