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Nye Ford - Service Center

Oneida, NY

4.7
224 Reviews

224 Reviews of Nye Ford - Service Center

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September 21, 2024

Friendly service, prompt, willing to listen to our concerns. Particularly appreciate Michelle La Rue, she was knowledgeable and helpful. More

by LOISMCMANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 20, 2024

The vehicle was in for the Works Package, Multipoint inspection and state inspection. Keri, the service advisor was very pleasant and explained things well, all the while being the only advisor there More

by c.l.g.1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

September 19, 2024

He was great. Explained everything programs everything for me and let me pick. Key chain. Hope to see him again in 3 years for the next lese More

by RENEETB2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 16, 2024

Always friendly service at a reasonable cost. Sales people are neat, polite and not pushy - just helpful and responsive to my questions. More

by MATT.WOLKOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 16, 2024

I have had very poor experiences in the past but Kerri was very positive and I felt listened to and heard. She spoke with respect and understanding to me. I hope to work with her in the future. More

by Kidkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 15, 2024

The work was explained well. We were encouraged to explore options. We could use our points. More

by LOISMCMANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Keri was pleasant, knowledgeable, professional and thorough with the recommended repairs to my vehicle. good service. More

by ccichon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Staff was very accommodating friendly. Honest and to the point. Excellent work done. Work done in a timely manner. More

by TRP1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Pritchard
September 12, 2024

Everyone was professional, helpful, courteous. Everything was completely explained. No added unnecessary services. I will continue to go only to NYE for any further auto needs. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Explained why I was charged 3 quarts of oil over the 6qt allowance by showing me my model capacity. Great job!!! More

by Keyboard331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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