Back

Nye Ford - Service Center

Oneida, NY

4.7
222 Reviews

222 Reviews of Nye Ford - Service Center

Sort by
October 12, 2024

Keri consistently goes above and beyond in her role. Every time I visit, she greets me with a warm smile and makes me feel welcome. She keeps me informed throughout the entire process, making sure I'm u More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

It is always a pleasure and I know I will be taken care. I feel they are dependable in taking care of my concerns and needs in the maintenance of my car. A big shout out to Keri!!!! She is over the top swe More

by Caz yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : So happy to see Bryan Gervais back at Nye!!!!
Oct 11, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 01, 2024

She squeezed me in for a last min inspection at the end of the day on a Friday with no appointment. Sweet, highly informed, and very attentive. Excellent employee. More

by Mike78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Keri was kind and courteous through out the transaction. She is a strong asset for nye ford. More

by Thuzar58
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

The Salesman Jeff Socha did a great job finding the truck I wanted for the price I wanted!😊 More

by Robert.w.warham4489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Keri worked great with me. She walked me through everything detail for detail & she was very sweet & caring about my situation! I loved meeting her & would love to work with he More

by Wendy Cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Charges were not explained properly. Truck was not ready that day and they kept it an extra day. I went to the shop just prior to close and learned that they did not complete the servic More

by JAMUNGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keri Whitmeyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

"JAMUNGER" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 22, 2024

Great customer service, friendly, helpful and clean. Took over an hour for an oil change and cost $85!!! More

by fitztme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience.

September 21, 2024

Friendly service, prompt, willing to listen to our concerns. Particularly appreciate Michelle La Rue, she was knowledgeable and helpful. More

by LOISMCMANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 20, 2024

The vehicle was in for the Works Package, Multipoint inspection and state inspection. Keri, the service advisor was very pleasant and explained things well, all the while being the only advisor there More

by c.l.g.1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

...
4
...