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Nye Ford - Service Center

Oneida, NY

4.7
222 Reviews

222 Reviews of Nye Ford - Service Center

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November 02, 2024

Michele was simply amazing. From start to finish she went above and beyond. She was quick to respond to me and made the process of getting my vehicle repaired as painless as she More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Keri was great to deal with. Very knowledgable, professional & courteous. She resolved issues with my Ford Edge. I’m very pleased . More

by mkd0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 21, 2024

watched tech work on another truck as he worked on mine and charged me full time working on mine and was not there 4hrs but was charged it More

by CRUZINTHEUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
2.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

The ladies that run the service desk seem like genuinely good people that care about you and care about your vehicle service. The service tech seemed equally good, and wanted to do a good job without him se More

by NITEBREEZE_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

It's a great business and friendly and everyone is so helpful I'll never go anywhere else More

by barrykristy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

Need more people like Michelle to help you understand the new technology they use in the new vehicles. Wonderful knowledge and personality More

by Robert.w.warham4489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Always courteous service and repairs always efficiently done and returned. I have never had a bad experience More

by grapasadi55
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Service was quick. The waiting area was clean and comfortable. Michelle at the service desk was friendly and helpful. More

by hhenze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Fast service for oil change no appointment needed took me right in without a problem More

by FIREPUPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Service dept desk was attentive and timley. I went in for an oil change and needed new brakes unexpectedly and they still got me out in time for my next appointment. Great service! More

by PDCLARK22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.