Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
220 Reviews of Nye Ford - Service Center
Sort by
Verified Customer
October 12, 2023
In the last 9 years I've bought 2 new cars from Nye and I've always had them serviced at Nye. My 2019 Ford Explorer Sport with 21,000 miles broke down and I was told that they would not be able to work on I've always had them serviced at Nye. My 2019 Ford Explorer Sport with 21,000 miles broke down and I was told that they would not be able to work on my car for at least 6 weeks. I had to have my car towed - at my expense - to a shop that is now working on it. More
by BILL-MCDADE
Employees Worked With
Rodney White
October 11, 2023
Nye service dept. always gets the job done, but my only problem is their new phone system directs my call to the correct place and tells me I'm the next caller in line always gets the job done, but my only problem is their new phone system directs my call to the correct place and tells me I'm the next caller in line and then wants me to leave a message to get a call back! This is not good for me to have to wait for a call back to make an appointment or check status on my vehicle! They need to have a human answer the phone! More
by baddogbubba
Employees Worked With
Jim P., Rodney White
October 10, 2023
Making the online appointment was super easy. The staff at Nye's called when my car was completed and had everything ready when I picked up my car. Super friendly staff. The staff at Nye's called when my car was completed and had everything ready when I picked up my car. Super friendly staff. More
by TIMCOWAN30
Employees Worked With
Rodney White
September 18, 2022
Great experience! ! Brought my 2021 Ford Bronco Big Bend in for service. Kyrie LaGasse at the service counter was amazing was very nice and informative. Was able to fit ! Brought my 2021 Ford Bronco Big Bend in for service. Kyrie LaGasse at the service counter was amazing was very nice and informative. Was able to fit me in to get my vehicle serviced. Excellent Service will be coming back again and again. More
by Maxwell
Employees Worked With
Kyrie LaGasse
December 09, 2021
Made appointment for service for 12/7 when I arrived they said it was cancelled. I was told the called my wife when I asked her she received no call. We brought the car in May 2021 since then the car was ser said it was cancelled. I was told the called my wife when I asked her she received no call. We brought the car in May 2021 since then the car was serviced for front brake problem no I cannot drive the car because of the brake issue . I have to wait until the 16th to have it serviced. I know things happen but to said they called someone on the day the car was to be looked to cancel not a good way I had to cancel an appointment because the car cannot be driven with the noise coming from the back also the car is under warranty More
by Pbur411185
Employees Worked With
N/a
November 28, 2021
I had a small issue with my ‘20 escape.. service got me right in, fixed 2 issues , did a courtesy all point inspection, and had me on the road in 45 minutes…… Can’t beat that….. right in, fixed 2 issues , did a courtesy all point inspection, and had me on the road in 45 minutes…… Can’t beat that….. More
by Robcarlson36
Employees Worked With
Jim in service and Shad in sales
