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Nye Ford - Service Center

Oneida, NY

4.7
222 Reviews
Call Service Center (315) 693-3907

222 Reviews of Nye Ford - Service Center

Sort by
May 17, 2024

Service was fast and communication was clear and timely. Pleasant staff on phone and at service desk. More

by DPATTE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 11, 2024

I took my car in for an inspection. Service counter staff were very courteous and the inspection was done quickly. I’m very pleased More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

We have repeatedly brought up issues with the transmission. They won't do anything. Someone is going to get hurt! More

by NOCAKESFORYOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Pritchard
Report | Print
May 14, 2024 -

NYE Ford responded

"NOCAKESFORYOU" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 09, 2024

Fast friendly service. . Have serviced my F150 at Nye for 11 years. Will consider Nye for my next car or truck. More

by RFABDOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Report | Print
May 14, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 08, 2024

Everything went as expected. The service person was friendly and helpful. She answered any questions I had about my service appointment. I waited for my car to be serviced and it More

by dwm651955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 06, 2024

I trust them completely with my car. They all have pride in their work. They do it right. More

by crtsr53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keri Whitmeyer 5 stars, Kyrie LaGasse, Jim Pritchard
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May 07, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 05, 2024

Got an appointment right away Done quickly Customer service was excellent No issues with the work done More

by LORIFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Report | Print
May 07, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 02, 2024

Manager was terrific, mechanic not so much. Slow worker. I was informed computers nationwide for Ford were down. Not his fault. More

by JANSOULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyrie LaGasse
Report | Print
May 03, 2024 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience, Jan.

May 02, 2024

Pleasant, polite, quick, and thorough. - job was well done and they were quick to notify me. More

by ALLERSRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse
Report | Print
May 03, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2024

Drove 2 hrs away and brought a used Ford Excape. Did have a oil leak and they got the car right back in and fix it. Excellent service. Would definitely go back when looking for my next car!! Thank y More

by DOTTIECRANE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
Report | Print
May 02, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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