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Nye Ford - Service Center

Oneida, NY

4.7
222 Reviews

222 Reviews of Nye Ford - Service Center

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June 08, 2024

Great service and advisor. . lots of updates and kind help when I needed it . Done in less time than expected. More

by HEAGLEJOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
June 08, 2024

they explained recall fixes very well and also did the work in the time it would take actually it was keri whitmeyer who was service tech that was helping me with explaining the information i needed ex More

by MARYELLENFEARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
keri whitmeyer
June 08, 2024

Every time I’ve been to nye from the sale to now with service they are always kind and friendly. They have never been pushy and explain everything. More

by Stephen.stinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
June 06, 2024

The dealership got me in within fifteen minutes for an oil change. All went well. I did have to wait until the paperwork was done which took 20 minutes. The person at the desk was very friendly and was a More

by 9033dneil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Jun 06, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 06, 2024

Very professional with explanation of services completed and upcoming services needed. Service representative was very respectful of my time. More

by gmaison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
Jun 06, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 04, 2024

The staff was very friendly and helpful. We like how they explain everything to you as you are picking up your car. I always try to give advice on how to improve, but I can think of a way to More

by JOECAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry - forgot the people I worked with. But both were exceptional.
June 02, 2024

The service was great. The website was a little confusing. There was no way to check off a way to do an oil change. More

by justin.makowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Kyrie LaGasses and the Service technician who worked on my Ford Edge did a great job. Kyrie was professional and courteous. thank you. More

by mkd0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
June 01, 2024

They were efficient & completed the work in a timely fashion. Called to let me know of an upcoming service needed to see if I wanted completed while it was there. Friendly staff & questions answered. More

by GJ52606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
June 01, 2024

professional friendly staff best i have ever seen. i drive 3 hours to get there because my local ford dealership is totally incompetent More

by rkc377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
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