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NYE Ford

Oneida, NY

Overview
Employees
Reviews
Vehicles
4.7
411 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 411 reviews

April 16, 2024

Tire repair under warranty was great. You didn’t put enough air back in the tire when done though. Left it five pounds low. More

by theoldgaffer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

April 14, 2024

Your questionnaire is the most annoying part of the entire process. The actual service was great More

by juliedieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Report | Print
Apr 15, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 14, 2024

The customer service person was helpful and took the time to explain future services my car will need. More

by rtorrey43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 08, 2024

I work at a collision shop in Syracuse. Any time I need Ford Service, The NYE Ford staff has been the absolute best in the area. Not only do they get me in way sooner than any other deale More

by eastsyracuseny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
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Apr 09, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 07, 2024

I dropped my Maverick off for a repair that was under warranty early in the morning and got a call that it needed parts and could I leave it overnight. I did. I did not get a call when it was completed More

by BACKER49US
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

NYE Ford responded

Thank you for taking the time to provide us with this feedback.

April 07, 2024

The crew at Nye Service is simply the best! Fast, thorough, kind, knowledgeable, and fair. More

by STEVEPAUL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
Report | Print
Apr 09, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Very disappointed and discouraged with my recent experience with NYE Ford. I would like to go further into detail if you want to reach out. More

by mikebarralogging
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Lupinski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Socha
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

NYE Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 05, 2024

Always a pleasant experience. The people and place-since I generally wait is very important. Special thanks you to Michele LaRue in service ! More

by PDONTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
Report | Print
Apr 09, 2024 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

They are very accommodating and knowledgeable. The waiting area is clean and inviting. Thank you More

by CASIDORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Report | Print
Apr 05, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 03, 2024

Always looking out for us and Matt does an impressive job. Thank you for all your help to keep the fleet running More

by ORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt myers
Report | Print
Apr 04, 2024 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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