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NYE Ford

Oneida, NY

4.7
408 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 408 reviews

June 17, 2024

Provided prompt service exactly when they said and with the timeframe that is great customer service! More

by DAN32404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse, Jim Pritchard
Jun 18, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 15, 2024

Great service. IT did not take that long to install Tonto cover. It works just as I expected. More

by NEWTNPP65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 15, 2024

Michele was very helpful and informative about my vehicle! I will definitely be back for service. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 14, 2024

If I could give this place a zero star If I would. I brought my vehicle in for a mechanical issue. It was there for over 5 weeks. It took a week before they actually brought it in to look at it. I do More

by Jimbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schirtz
Jun 14, 2024 -

NYE Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2024

Salesman was very good helped alot all my questions were answered he is the best money guy was also the best very helpful great to do business with More

by LOBBTWO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex bryden
June 09, 2024

Second time in a year did not meet expectations. This appointment routine Oil, Tire rotation and possible cabin air filter. Estimated it would take an hour ....after hour and 15 minutes noticed my More

by ccramer10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyrie LaGasse
Jun 11, 2024 -

NYE Ford responded

"Ccramer10" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jun 11, 2024 -

ccramer10 responded

Your the one who gave me the name Ccramer10 so very surprised you don't know who I am. You also know I was in for service as outlined so can't be that hard to figure out. Had similar service on wife's car today in Utica and they were legendary and met expectations.

June 08, 2024

Great service and advisor. . lots of updates and kind help when I needed it . Done in less time than expected. More

by HEAGLEJOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
June 08, 2024

they explained recall fixes very well and also did the work in the time it would take actually it was keri whitmeyer who was service tech that was helping me with explaining the information i needed ex More

by MARYELLENFEARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
keri whitmeyer
June 08, 2024

Every time I’ve been to nye from the sale to now with service they are always kind and friendly. They have never been pushy and explain everything. More

by Stephen.stinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyrie LaGasse, Jim Pritchard
June 06, 2024

The dealership got me in within fifteen minutes for an oil change. All went well. I did have to wait until the paperwork was done which took 20 minutes. The person at the desk was very friendly and was a More

by 9033dneil
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyrie LaGasse
Jun 06, 2024 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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