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NYE Chrysler Dodge Jeep Ram
Oneida, NY
230 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 230 reviews
Verified Customer
July 31, 2024
most expensive brake job in my life! the diagnostic charge is uncalled for when I came in and told tech I NEED BRAKES.... then the $199 per hour charge times 4 hours because its a "dies the diagnostic charge is uncalled for when I came in and told tech I NEED BRAKES.... then the $199 per hour charge times 4 hours because its a "diesel" is ridiculous!! I felt like I was taken advantage of because I was broke down and literally pulled into closes shop. I wont be back that's for sure. I will be buying two new trucks for my fleet this fall but can promise I wont be even looking at a truck in your yard. $2200 for front brakes only..... my fault for even letting you do the work More
by jdibble41
Employees Worked With
July 31, 2024
They fully took care of all of my needs and performed everything needed to get my car up to specs. They also let me know the status of future maintenance needs. everything needed to get my car up to specs. They also let me know the status of future maintenance needs. More
by JETSFANTUT
July 30, 2024
THE SERVICE DONE WAS FAST. THE SERVICE WRITER WAS KNOWLEDGEABLE AND FRIENDLY. HE KEPT ME APPRRIZED OF WHAT WAS DONE ANS WHEN IT WAS FINISHED. GOOD JOB! THE SERVICE WRITER WAS KNOWLEDGEABLE AND FRIENDLY. HE KEPT ME APPRRIZED OF WHAT WAS DONE ANS WHEN IT WAS FINISHED. GOOD JOB! More
by dtaylor7748
Employees Worked With
Clayton Geaslin
July 30, 2024
I came in to have an oil change and tire rotation. Andrew was there to help me from start to finish. He always has me back. Thanks, Andrew. And I would also like to say that Eric has been there for me Andrew was there to help me from start to finish. He always has me back. Thanks, Andrew. And I would also like to say that Eric has been there for me helping as well. Thanks, Eric. Great teamwork. More
by creagan2551
July 29, 2024
Very responsive with the on line associates. Then going to the dealership I was immediately greeted. Made feel welcomed with no stress. Excellent experience from start to even after the sale was Then going to the dealership I was immediately greeted. Made feel welcomed with no stress. Excellent experience from start to even after the sale was completed More
by LOGGIEPROFSS0491
July 28, 2024
They listened to what I wanted and found me a interest rate almost 2% less. Car was ready on time. rate almost 2% less. Car was ready on time. More
by In NY
July 27, 2024
I don't believe I got the best interest rate, I requested a certain bank, but they went with another, most likely got a kick back from that bank, not nice business a certain bank, but they went with another, most likely got a kick back from that bank, not nice business More
by MIKEDUPONT61
Employees Worked With
July 22, 2024
Staff was very helpful with my lease and helping me to start a new lease, they answered all of my questions start a new lease, they answered all of my questions More
by dbeebe16
Employees Worked With
July 21, 2024
They listened to me and were able to fit me in with no appointment. Ran a test and reset a module to address my alarm system incorrectly activating. appointment. Ran a test and reset a module to address my alarm system incorrectly activating. More
by jspecchi
Employees Worked With
Mark Davis, Clayton Geaslin
