Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Chrysler Dodge Jeep Ram
Oneida, NY
118 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 118 reviews
June 13, 2024
Definitely knowledgeable and helpful explained in detail and fixed the car quickly and timely efficiently and fixed the car quickly and timely efficiently More
by wfellows1977
Verified CustomerEmployees Worked With
Other Employees :
Don’t know the technicians name but he was pleasant and explained everything that was wrong
Helpful June 10, 2024
Horrible service. Very aggressive vendors with attitudes, especially Madison. Sales Manager lied to face about vehicle and loan. Loan officer lied several times. When Very aggressive vendors with attitudes, especially Madison. Sales Manager lied to face about vehicle and loan. Loan officer lied several times. When asked what was my lease buy out price, said he did not know. Come to find out they didn’t want me to go with US Bank which would have benefited me instead went with their partnership bank which screwed me sn added 8,000 to my loan More
by marvinymilagros
June 09, 2024
Always friendly and explain things. Accommodating customer’s needs to make sure the job is done correctly Accommodating customer’s needs to make sure the job is done correctly More
by kellyholmes715
June 07, 2024
Very helpful felt I was important to each of service people I dealt with thank you people I dealt with thank you More
by dalrymple615
June 05, 2024
4 stars because nobody is perfect. I prefer to bring my car to the dealership in case warranty work is needed. I do like the drive up service and there is someone readily there to help I prefer to bring my car to the dealership in case warranty work is needed. I do like the drive up service and there is someone readily there to help me! They do listen to my concerns regarding my vehicle. However, I am still unsettled with having to have the rotors resurfaced on a vehicle that has less than 3,000 miles on it.I understand its normal maintenance for a vehicle with say at a minimum 20,000 miles, however my gut tells me the rotors on the vehicle when I puchased it may have been of inferior materials. Please understand it's not a reflection at all of your service department,it's more about the quality of the product used in production! I feel I have no recourse with Chrysler,sadly. More
by tcorcoran001
Employees Worked With
June 05, 2024
You got guys working for your name Clayton I will never trust him He tries, Screwing me now just for that. I won’t never buy a vehicle off you. trust him He tries, Screwing me now just for that. I won’t never buy a vehicle off you. More
by jameslindigsr
June 04, 2024
The staff was really helpful and considerate. No high pressure sales. Listened to our concerns and addressed them promptly. No high pressure sales. Listened to our concerns and addressed them promptly. More
by russell_corpin
June 03, 2024
Staff very polite and helpfull,service very good and quick,would recomend NYE Chrysler Dodge Jeep Ram to Everyone.Thank you very much for your excellent service. Thank You William Castor quick,would recomend NYE Chrysler Dodge Jeep Ram to Everyone.Thank you very much for your excellent service. Thank You William Castor More
by jcastor53
Employees Worked With
June 01, 2024
Nice people. Try their best to get you in to look at your car within a few days. Overpriced repair services though Try their best to get you in to look at your car within a few days. Overpriced repair services though More
by donna.jeselson
Employees Worked With
