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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.6
228 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 228 reviews

March 23, 2024

Madison was wonderful to work with and I am so happy with my new Galdiator! More

by sarminio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 23, 2024

Came in with a front suspension problem. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. More

by bkirkham1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Schirtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley, Wesley Hysell
Mar 26, 2024 -

NYE Chrysler Dodge Jeep Ram responded

"Bkirkham1979" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 20, 2024

Andrew Trombley was very helpful & personable. He quoted my prices for tires and mud flaps for my Grand Cherokee. I didn't have to wait long for the oil change and tire rotation which is an A+ in More

by jsheffle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin, Andrew Trombley
Mar 21, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 20, 2024

I can't recommend Nye enough. The service was excellent. Joe and all the staff are very professional and courteous. More

by Freshfred6666
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lydon
Mar 21, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 19, 2024

Very easy to deal with, no xx! Would highly recommend for a purchase, my salesman Zach Wells was extremely knowledgeable More

by cam88eva2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 18, 2024

Everyone was very professional, helpful and courteous. The staff made purchasing my new vehicle a very smooth and pleasant experience. I More

by HEATHERM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 17, 2024

Excellent service department! Got left with some mechanical problems on a used 2020 EcoDiesel I bought at another local CDJR dealer that they were "supposed" to fix. They never More

by diesel85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician that diagnosed my truck, Andrew Trombley
Mar 19, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 14, 2024

Very friendly and efficient. They kept in contact with me throughout the process. I like getting texts and calls from service dept. More

by mscheue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
Mar 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 11, 2024

They were helpful and courteous while waiting for them to work on my vehicle. Service guys were great. And the cashier was kind and made fresh coffee to have while I waited. More

by wilkinsonsusieq1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 10, 2024

My experience was seamless and Joe was a pleasure to deal with. I purchased my last 7 vehicles from a different dealership and this was my first time going elsewhere. From, the first call, Joe was genuine wi More

by jim.prior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lydon
Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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