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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.6
228 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 228 reviews

May 03, 2024

Over all not to bad! Got one of your mechanics to talk to about his experience with the jeep. Did what we discussed and jobs were completed! Very good experience! Service More

by carlcirillo62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic mark Davis??, Andrew Trombley
May 03, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2024

Everybody was very friendly and knowledgeable. Our vehicle was processed and made available for us very quickly. More

by rwditers
Recommend Dealer
Yes
Employees Worked With
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
May 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 01, 2024

Efficient, made me feel important and that my business mattered. With the economy the way it is .. I’m careful where I spend my hard earned cash. Keeping the customer happy has never been more important. More

by sgilber5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

Madison was great. She was super helpful and easy to work with. She had everything set and communicated with us through the entire process. More

by cvillefd11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2024

Never sure if I am getting the shaft! ! A inspection ended up being $1,000. Did I really need this stuff done???? More

by Abrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
Apr 30, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Feel free to speak directly with one of our associates at the dealership if you have any questions or concerns regarding your vehicle.

April 26, 2024

My experience with Zach, at NYE Ram, was excellent again. He put in the effort to get me the best deal possible. More

by JWILCOX69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2024

Best Service I've ever received! They treated my vehicle as if it was their own and continuously kept me informed on its status until completed. Thank You Clayton and crew More

by vguza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Apr 23, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2024

I think they know what they’re doing for sure, but I bought my truck and shortly after it was jumpy so they told me it was something not covered on the extra plan I paid for so I paid and they fixed it. More

by SCOTT.R15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ladd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

April 19, 2024

Easiest deal ever. No pressure and got the Jeep I wanted. Salesman Joe was great!! More

by jbf1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lydon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2024

We were told no appt was needed for an oil change. There were two cars ahead of us. The employee took all the info and said it would be about an hour. Not sure it was even that long. They changed the More

by SusieQ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
Apr 23, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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