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NYE Chrysler Dodge Jeep Ram

Oneida, NY

4.6
228 Reviews
At NYE Chrysler Dodge Jeep Ram, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Dodge Durango, Jeep Grand Cherokee L, Gladiator, Ram 1500 and 1500 Classic. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile. Our showroom in Oneida is a quick drive from the surrounding Rome, Utica, Fayetteville, Cicero, and Gloversville areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep, or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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1553 Upper Lenox Ave

Oneida, NY

13421

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Showing 228 reviews

June 14, 2024

Courteous, efficient and did not have to wait a long time. Thank you so much! More

by tkf0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Jun 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2024

Definitely knowledgeable and helpful explained in detail and fixed the car quickly and timely efficiently More

by wfellows1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know the technicians name but he was pleasant and explained everything that was wrong
Jun 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 10, 2024

Horrible service. Very aggressive vendors with attitudes, especially Madison. Sales Manager lied to face about vehicle and loan. Loan officer lied several times. When More

by marvinymilagros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Beckwith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ladd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Hysell
Jun 11, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Marvin. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

June 09, 2024

Always friendly and explain things. Accommodating customer’s needs to make sure the job is done correctly More

by kellyholmes715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Trombley
June 07, 2024

Very helpful felt I was important to each of service people I dealt with thank you More

by dalrymple615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
June 05, 2024

You got guys working for your name Clayton I will never trust him He tries, Screwing me now just for that. I won’t never buy a vehicle off you. More

by jameslindigsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Glenn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Geaslin, Andrew Trombley
Jun 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

James. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 05, 2024

4 stars because nobody is perfect. I prefer to bring my car to the dealership in case warranty work is needed. I do like the drive up service and there is someone readily there to help More

by tcorcoran001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
June 04, 2024

The staff was really helpful and considerate. No high pressure sales. Listened to our concerns and addressed them promptly. More

by russell_corpin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Staff very polite and helpfull,service very good and quick,would recomend NYE Chrysler Dodge Jeep Ram to Everyone.Thank you very much for your excellent service. Thank You William Castor More

by jcastor53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
June 02, 2024

Your customer service is outstanding! Quick service. Very professional! Thank you so much! Very happy with the results! More

by lmprn911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im sorry I don’t remember!
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