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My Chrysler Dodge Jeep Ram Fiat

Mt Pleasant, MI

4.6
873 Reviews

4650 E Pickard St

Mt Pleasant, MI

48858

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873 Reviews of My Chrysler Dodge Jeep Ram Fiat

July 22, 2021

I dealt with employee Danny. He was very upfront about the parts and procedures to fix my truck. I had several calls and each call he was very professional and humorous (which was awesome) with every call More

by swet_guy1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Jul 26, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! We love hearing you were given exceptional customer service from Danny Smith. Thank you for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

July 18, 2021

I brought my vehicle in for an oil leak, after a half hour I was on my way. Kind and knowledgeable service technician. Excellent group of employees More

by JASENTHOMPSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Brennen Hooper, Wyatt Katz
Jul 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review. We look forward to earning a perfect rating during your next visit. Thank you for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

July 16, 2021

We are from New Mexico and our truck broke down and we needed it repaired ASAP. We got an appointment 4 days out and brought the truck in. Had an estimate by later that day parts cam in on Wednesday and More

by Audrey Bunker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Jul 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review. Thank you for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

July 16, 2021

Diagnosis by another company quoted I need this part. I got the part. BUT it didn't solve problem! $581 spent. Still no blower works More

by Grandmashorty5573
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Jul 16, 2021 -

Grandmashorty5573 responded

After using $581 of my small savings and my part that they replaced did NOT solve my problem. Spoke with service manager yes he was right they did put the part in. BUT now they need to do their own diagnosis at $130 to figure out issue. Fixed income...just cant do this!!

July 16, 2021

My salesperson Wyatt took real good care of us!! Definitely check him out if your looking in purchasing or leasing a Chrysler, Jeep or Dodge truck!! More

by Norm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Katz
Jul 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review. We love hearing you were given exceptional customer service. Thank you for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

July 15, 2021

my experience at the Alma Chrysler wasn't great not 1 but 2 when I had called to set an appointment your even went in because I had an issue but so I choose to go out of my way and drive up to Mt.Pleasant an More

by jsnyder2592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Smith
Jul 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the five-star review! Thank you for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

July 14, 2021

My wife and I stopped there on our way to the grocery store. We were met on the lot by Dick Cook, test drove a vehicle then purchased it. If not for the knowledge and hospitality shown us we would have j More

by JASENTHOMPSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Chad Avram
Jul 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review for trusting our team at My Chrysler Dodge Jeep Ram Fiat with your business!

July 13, 2021

Enjoyed my experience they worked with us on a van we wanted. They also gave us top dollar for our trade in which we appreciated More

by Mandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Katz
Jul 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review. We hope to earn a perfect rating during your next visit. Thank you for trusting our team with your business.

July 13, 2021

Do I was so amazing and helpful! He helped find me the perfect Jeep and the finance officer was also amazing and helpful when it came to the different options I had! More

by KENDALL_STU94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Cook, Gerald Seybert
Jul 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

Thank you for the kind review. We hope to earn a perfect rating during your next visit. Thank you for trusting our team with your business.

July 11, 2021

Dealership isn't very thorough in my opinion, but will get your job done. Just make sure you check up on the work they do More

by GREGSONTHORNBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Smith
Jul 22, 2021 -

My Chrysler Dodge Jeep Ram Fiat responded

We are very sorry to hear you were not 100% satisfied with your most recent visit to our dealership. We hope that you will reach out to our Manager, Dave Sedgley via email at dsedgley@themyautogroup.com so we may remedy this situation and improve upon your experience. Looking forward to hearing from you.

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