My Chrysler Dodge Jeep Ram Fiat
Mt Pleasant, MI
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873 Reviews of My Chrysler Dodge Jeep Ram Fiat
I have bought 12 cars from this dealership. My parents, grandparents, and uncle have also bought cars here. We have nothing but good things to say. My parents, grandparents, and uncle have also bought cars here. We have nothing but good things to say. More
Had several previous very positive visits to this service department, though most recent not quite as good. Received unsolicited email offering my vin promaster an oil change for 21.95. Though it was a bit department, though most recent not quite as good. Received unsolicited email offering my vin promaster an oil change for 21.95. Though it was a bit early, the price convinced me to call for an appointment. I specified the discounted price when making the appointment. The day of service I waited in a pleasant area with coffee, etc. After only 30 or 40 minutes I was called to the service desk, where the cost was over twice that stated in the email. When I objected, the service person said I had to bring a copy of the email to qualify. However, nowhere in the email did it note this requirement. The service writer relented and gave the advertised price, but did not do it with good humor. Clearly a silly mistake by the dealership, to invest in customer acquisition with a bargain price and then leave that customer with a bad feeling. More
They are super nice, there was not a long wait at all which was good. They’re quick and efficient! which was good. They’re quick and efficient! More
The dealership met all of our expectations and we are happy with the outcome of our trade in and purchase. Salesman was very helpful and worked well with us to accomplish our purchase. happy with the outcome of our trade in and purchase. Salesman was very helpful and worked well with us to accomplish our purchase. More
The customer service is excellent. I like being notified by phone and in person when my jeep is done. The waiting area with coffee and a pop machine is also a plus! I like being notified by phone and in person when my jeep is done. The waiting area with coffee and a pop machine is also a plus! More
Clean and presentable. Friendly staff! Sales associate was working hard to make my deal happen (Jamie). Finance personnel was quick and personable. Was in and had the keys Friendly staff! Sales associate was working hard to make my deal happen (Jamie). Finance personnel was quick and personable. Was in and had the keys in my hand within 30 minutes! More