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My Auto Import Center - Service Center

Muskegon, MI

4.5
1,881 Reviews
Call Service Center (231) 799-7100

1,881 Reviews of My Auto Import Center - Service Center

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April 29, 2023

Always love going to My Import. The waiting area is the best in all of West Michigan. The service was excellent. More

by jceastman1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a great service experience for you! We appreciate you trusting us with your business.

April 25, 2023

Don’t know about everyone, but Jermey and his team was amazing. Courteous and punctual. (in the service department). More

by brendasawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Jeremy and our Toyota Service Team took such good care of you and your vehicle! We appreciate you trusting us with your business.

April 25, 2023

Everyone is very polite and helpful. Oil change was done quickly on my lunch hour. More

by tricia_dewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella Randall
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Apr 26, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review, Tricia! We're so glad to hear our Subaru Service Team took such good care of you! We appreciate you trusting us with your business.

April 25, 2023

I great dealership knowledgeable attentive helpful courteous Prime location clean and comfortable. She was very helpful and service was great More

by GARY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Briggs
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Apr 26, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Audi Service Team took such good care of you and your vehicle! We appreciate you trusting us with your business.

April 24, 2023

Lady was very quick, friendly and answered all of my questions regarding my warranty on my car. More

by jonesd83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team took such good care of you and your Toyota! We appreciate you trusting us with your business.

April 22, 2023

The service was not completed on time. It took 3 1/2 hours. I was told it would take 2 hours. The men taking in the vehicles were very nice and gave me a 10% discount. More

by a_reader7444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

My Auto Import Center responded

We appreciate you bringing this to our attention. Our Assistant Service Manager, Jim Pruit, would like to speak with you about your recent service experience with us. Please give him a call at your earliest convenience: (231) 291-1428

April 22, 2023

Very efficient and caring staff that always takes amazing care of my car and me More

by sebastianwoellhaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Briggs
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Apr 24, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our service team takes such good care of you and our VW! We appreciate you trusting us with your business.

April 19, 2023

Service was completed promptly and staff was very friendly and courteous. Courtesy driver was awesome, he even picked us up from restaurant just as we were ready to call, before he took another cust More

by JULIEINLUDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glory Abiertas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive experience for you! We appreciate you trusting us with your business.

April 19, 2023

I wasn't physically there, as my husband took the vehicle in and waited in the lounge while work was being done. More

by bsue112163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Apr 20, 2023 -

My Auto Import Center responded

Thank you for the review! We appreciate you trusting us with your business!

April 17, 2023

The new parts were ordered and they installed them in less than an hour. Great service. More

by jlongludington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ritzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our Toyota Service Team took such good care of you! We appreciate you trusting us with your business.

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