My Auto Import Center - Service Center

Succint and to the point. Remove engine oil from an overfilled reservoir. Mickayla was very business like, professional, and above all courteous. Service Tech Eric also shot Remove engine oil from an overfilled reservoir. Mickayla was very business like, professional, and above all courteous. Service Tech Eric also shot a short video of the job completion showing the engine oil level readout as OK. More

Awesome service Service is always done on time. I always get a detailed report of the service given to my car. I liked the complimentary car wash, it was greatly ap Service is always done on time. I always get a detailed report of the service given to my car. I liked the complimentary car wash, it was greatly appreciated. Nice relaxing waiting area and appreciate the beverages while you wait. More

Outstanding Service! Heather Mattice was an excellent service advisor. She delivered multiple service requests quickly and efficiently. Her tech team did a great job (Hann Heather Mattice was an excellent service advisor. She delivered multiple service requests quickly and efficiently. Her tech team did a great job (Hannah Dillree and Corey Waits). Heather immediately advised me of a brake wear problem that I knew another dealership missed. I authorized the repairs right away as not doing them would have caused a much more expensive problem in a short time. She made room in the schedule to take care of this new problem immediately. Heather is an excellent communicator. She kept me informed and answered all of my questions in detail when needed. This was my first time as a Subaru of Muskegon customer. Because Heather made sure the work was done quickly and well, I decided to work with this dealership for future Subaru maintenance and for a potential new car purchase in the future. Thank you, Heather - great work! More

fast and easy Drove from Grand Rapids after work pulled into the service area. I was ask what I needed and was told it would be a few minute because their were othe Drove from Grand Rapids after work pulled into the service area. I was ask what I needed and was told it would be a few minute because their were others in front of me. Went into the comfy waiting area. I was ask if had everything I need. I sat in a massage chair I could have falling asleep but I thought better of it because I snore. A very enjoyable laid back experience. More

Grr customer service! My review would have been five stars except for one minor repair oversight and even that was handled in a prompt and courteous way! Vehicle breakdo My review would have been five stars except for one minor repair oversight and even that was handled in a prompt and courteous way! Vehicle breakdowns are always unpleasant and never convenient. The folks at My Auto made the process painless! More

Great staff! My kids and myself enjoy coming to the Subaru dealership. The staff makes that experience that much better. A friendly lady who always works in the se My kids and myself enjoy coming to the Subaru dealership. The staff makes that experience that much better. A friendly lady who always works in the service department is exceptional. Love the popcorn and drinks as well. Would recommend everyone to stop in and get there Subaru serviced. More

Excellent as usual Great service, great people everyone is always very helpful and accommodating. Everyone is very friendly and knowledgeable. I recommend this dealers Great service, great people everyone is always very helpful and accommodating. Everyone is very friendly and knowledgeable. I recommend this dealership to everyone I talk to about vehicles. More

Great people, great service I love my auto imports! They always get me in and out quickly and I feel confident that they are taking good care of my vehicle. The staff are friendl I love my auto imports! They always get me in and out quickly and I feel confident that they are taking good care of my vehicle. The staff are friendly and knowledgeable and I always have a really good experience here. My sales rep always greets me when I come in for services and that’s cool too. More

Great place! The associate previewed my reservation notes and ordered the parts in advance. Saved me an additional trip for installation! I love the online reserva The associate previewed my reservation notes and ordered the parts in advance. Saved me an additional trip for installation! I love the online reservation system. More

Efficient, friendly and helpful. Mickala went above and beyond to make sure that I had a good experience with a costly repair. She was forward with what the repair would cost and enta Mickala went above and beyond to make sure that I had a good experience with a costly repair. She was forward with what the repair would cost and entail before the service was performed and was willing to work around my busy schedule with a loaner vehicle. The repairs were done quickly and correctly and the car has never felt better. Do not hesitate to bring your Audi in for service at My Audi Muskegon! More